Mikeë Bates

Mikeë Bates

Float Manager

Followers of Mikeë Bates175 followers
location of Mikeë BatesLehi, Utah, United States

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  • Timeline

  • About me

    Here for you!

  • Education

    • Salt Lake Community College

      2000 - 2002
      Health Science Foods, Nutrition, and Wellness Studies, General
    • University of Arizona

      2004 - 2006
      PSYCHOLOGY 16
  • Experience

    • Paradise Bakery & Cafe

      Dec 2013 - Oct 2014
      Float Manager

      Help manage department inventory, in-stock position, merchandising, labor, and other operational processes. Assist in following the Company sales and production planning standards and will ensure that the bakery department achieves the standards of performance. Ensured all new department associates receive proper training and supervision and will ensure correct recipes, speed of service to our guests, storage procedures, and rotation of merchandise and building of displays

    • Motel 6

      Apr 2014 - Jul 2015
      Front Desk Agent

      Accommodate motel patrons by registering and assigning rooms to guest.Issuing room keys/cards and transmitting and receiving messages. Keeping records of occupied rooms and guest accounts. Making and confirming reservations and presenting statements to and collect payments from guest. Providing excellent customer service and upholding professionalism.

    • Sheraton Hotels & Resorts

      Jul 2015 - Jul 2017
      Front Desk Supervisor

      Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.Responsibility: Ensure Outstanding customer care at all times. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. Supervise daily shift process ensuring all team members adhere to standard operating procedures. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. Cross Check all billing instructions are correctly updated. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Show less

    • Kroger

      Apr 2017 - May 2022
      Ecommerce Specialist
    • Harmons Grocery

      Oct 2022 - now
      Kitchen Assistant
  • Licenses & Certifications

    • C.P.R.

      American Heart Association | American Stroke Association
      Nov 2023
  • Honors & Awards

    • Awarded to Mikeë Bates
      Service Champion of the Month Sheraton Salt Lake City Hotel Apr 2017
  • Volunteer Experience

    • Volunteer

      Issued by Utahns Against Hunger on Aug 2016
      Utahns Against HungerAssociated with Mikeë Bates
    • Community Volunteer

      Issued by Toys For Tots on Nov 2015
      Toys For TotsAssociated with Mikeë Bates
    • Fundraiser

      Issued by Red Cross Youth on Jun 2006
      Red Cross YouthAssociated with Mikeë Bates