Daniel Coleman

Experience

• 

  Isabellas Restaurant

  Nov 2015 - Jul 2018

  Restaurant manager/Bartender
• 

  University of Central Lancashire

  Sept 2018 - Apr 2019

  PASS Leader

  -Responsible for helping and supporting 1st year students in relation to academic and university life.-Providing and preparing sessions with handouts, presentations or group activities. ​-Delivered debriefs with other PASS Leaders for feedback and to show whether improvements needed to be made for future sessions.-Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer‐assisted learning and group work.

• 

  国際教養大学

  Sept 2019 - Dec 2019

  Spanish Conversation Teacher (FLCP)

  -Helped students gain a good command and understanding of the language in order for them to reach a near‐native level and to acquire official language qualifications. -Devised and prepared lessons by accommodating each students' learning styles.

• 

  Japan Switch

  Jan 2020 - Jun 2020

  - 900 hours working with SEO, web design, content and editing.-Managed content distribution to online channels and social media platforms.-Led a team of 3 copywriters and content writers to oversee results of job performance.-Digital Marketing- Blogs and Articles- Web Design and Web Development- SEO and Google Analytics -Collaborated with marketing and design teams to develop and plan site content, layout and style.-Maintained content marketing calendar to schedule all aspects of creation and delivery. -Gained expertise in managing content migration and performing SEO and metadata research.-Strong image editing, writing and communication skills.

  • Digital Content Marketing Manager

    Mar 2020 - Jun 2020

  • Digital Content Marketing Assisstant

    Jan 2020 - Mar 2020
• 

  Cambridge Assessment English

  Apr 2021 - Sept 2021

  Speaking Examiner for Cambridge Exams

  -Prepared examination rooms/venues in order to examine candidates English speaking skills. -Guided and tested candidates by asking questions and leading discussions in order for them to perform and demonstrate their speaking skills.Cambridge Exams:Young learners - Pre-A1 (Starters), A1 (Movers) & A2 (Flyers)Other Exams:International LanguageCert - A2 to C1

• 

  Curve

  Oct 2021 - Apr 2022

  Junior Customer Experience Agent

  - Managed different duties - from payment processing to fraud, from financial regulations to brand and marketing, and monthly subscriptions plans.- Responded to customer queries about the product and customer accounts via email, live chat and over the phone.- Worked as part of a team to ensure that complex customer queries are escalated to the team or the department best placed to answer them.

• 

  IE University

  Apr 2022 - Sept 2022

  Admissions Advisor - Master Programmes

  - Provided customer service to prospective and current students, both in person, email and on the telephone.- CRM management: data entry into admissions database, tracking of application documents, enrolment documents, etc. Primary responsibility for CRM contacts management.- Scheduled meetings and interviews with prospective students and candidates for Admissions Managers.- Prepared admission files for all applicants across Master programmes portfolio. - Communicated status of applications and transferred files to the appropriate departments. Followed-up to ensure a timely and efficient admissions process.- Liaised with academic program management team to ensure smooth transition from candidate to program experience. Show less

• 

  London Business School

  Oct 2022 - now

  Student Recruitment and Admissions Manager, Full-time MBA programme - Asia region

  Student Recruitment and Admissions Manager for MBA full-time programme. I look after the Asia region, where my responsibilities include:- Complete first and second-stage reviews of applications.- Shortlist candidates and arrange interviews with alumni who are based in 150 countries worldwide. - Manage admitted students with English conditional offers (globally) by ensuring that they meet the School's requirements. - Proficient user of Microsoft Dynamics and internal systems: data entry into recruitment campaigns and admissions database, tracking of application documents and number of candidates with advance finds, creating marketing campaigns and interview forms, etc. - Make recommendations in the Admissions Committee for decisions on the application's final outcome. - Act as the first point of contact for all admitted students from my managed region.- Sit on the Scholarship Committee, and make life-changing decisions on which candidates are awarded merit scholarships.- Make presentations, do campus tours and conduct information sessions for prospective candidates on campus and online. - Establish and maintain links with alumni clubs around the world to develop the school's network and assist in applicant conversion. - Interview and recruit student ambassadors to represent LBS and promote the MBA programme. - Arrange conversion/yield events for admitted students in Asia or online.- Hosted international information as well as 1-2-1 sessions in Nigeria, Israel, Singapore, Malaysia, Thailand, South Korea, Japan, Italy and the U.S. Show less