Eric Rodgers

Eric Rodgers

Front Office Associate

Followers of Eric Rodgers106 followers
location of Eric RodgersDubai, United Arab Emirates

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  • Timeline

  • About me

    Hospitality Sales & Marketing | Customer Relationship Management | Digital Marketing | Creative Designing

  • Education

    • Pondicherry University

      2017 - 2020
      Bachelor of Business Administration - BBA Business Administration and Management, General
  • Experience

    • Ramada by Wyndham

      Jun 2012 - Mar 2015
      Front Office Associate

      Handled guest complaints professionally, resolving issues quickly to maintain positive relationships. Assisted guests with special requests, ensuring their needs were met and exceeding expectations. Greeted guests warmly upon arrival and provided a seamless registration process, setting the tone for an enjoyable stay. Answered calls to take messages or redirect calls to appropriate colleagues. Enhanced guest satisfaction by providing exceptional front office service and promptly addressing inquiries Show less

    • Deshadan Resorts & hotels

      Jul 2017 - Nov 2018
      Reservations Executive
    • Mahindra Holidays & Resorts India Limited

      Oct 2019 - May 2020
      Relationship Manager

      With the experience in client relationship management, I am dedicated to building and nurturing long-lasting partnerships that drive business success. My focus is on understanding client needs, providing tailored solutions, and ensuring exceptional service that exceeds expectations. In my role as a Relationship Manager, I work closely with clients to identify opportunities, address challenges, and help them achieve their goals. I take pride in fostering strong connections built on trust, transparency, and mutual respect. Whether it’s through regular communication, strategic planning, or problem-solving, I aim to deliver a personalized experience that strengthens relationships and ensures client satisfaction.Passionate about helping clients grow and succeed, I’m committed to offering exceptional support and creating value through strategic partnerships. Show less

    • Ramada by Wyndham

      May 2020 - Apr 2024
      Assistant Sales Manager

      Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Accomplished Assistant Manager with in-depth experience consistently rising through ranks, Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Show less

    • Master Mind IT Solutions

      May 2024 - Jan 2025
      Creative Manager

      I am a dynamic professional with a unique blend of expertise in both sales and creative design. I specialize in driving revenue growth through tailored sales strategies while also delivering visually compelling designs that engage and inspire. My background in sales has honed my ability to understand client needs, identify opportunities, and close deals, while my design skills allow me to create customized, aesthetically pleasing visuals that enhance brand identity and customer experience. Whether crafting impactful marketing campaigns, designing website layouts, or developing creative assets, I strive to bring a harmonious balance of creativity and strategic thinking to every project. I’m passionate about helping brands not only connect with their target audience but also stand out with designs that are both functional and visually captivating, ensuring they leave a lasting impression. By combining my sales acumen with my creative flair, I help businesses grow while maintaining a strong, cohesive brand presence. Show less

  • Licenses & Certifications

    • Certification in Branding and Brand Management

      Udemy
      Feb 2025
    • Certification in Amazon FBA Master Planning

      Udemy
      Sept 2020
    • Certification in Digital Marketing

      Udemy
      Oct 2020
    • Certification in Microsoft Excel

      Udemy
      Sept 2020
    • Certification in Product Management Marketing

      Udemy
      Feb 2025
    • Certification in Professional Diploma in Office Administration Management

      Udemy
      Jan 2025
    • Certification in Business Analysis Basics

      Simplilearn
      Aug 2024