Kacee Eichholtz

Experience

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  Practice Velocity

  Sept 2011 - Dec 2012

  Payment Poster

  As a payment poster, I was responsible for posting payments, both insurance and private, to several different immediate care's accounts. I was held accountable for posting payments within 24 hours of deposit, posting contractual amounts and patient responsibilities correctly, balancing the accounts and assisting with A/R representative duties when able. I maintained an accuracy rate through our Quality Assurance Department of over 97% at all times, and often had the highest productivity on my team. Show less

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  Serjaden

  Oct 2012 - Jan 2014

  Assistant

  As an assistant, I worked both in the office and remotely, counting inventory, loading products onto our online website, packing and sending orders within a timely fashion and completing other projects as assigned by my supervisor.

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  City Wide Insulation

  Dec 2012 - Jan 2013

  Office Manager

  As office manager, I was responsible for scheduling, ordering supplies, Union paperwork, United States Government paperwork, LEEDs, and basic accounting duties. I was also responsible for securing large insurance bonds, working with our bank and accountant to secure lines of credit, payroll and associated taxes, ensuring that our employees had the necessary tools to succeed and collections of payments.

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  MTM Recognition

  Jan 2014 - Sept 2014

  PCA
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  Corporate Solutions Incorporated

  Mar 2014 - May 2015

  Independent Contractor

  As a remote employee, I worked from home transcribing files for vehicle insurance companies. As a transcriptionist, I was tasked with ensuring that my files were completed and received by the client by deadline (typically 48 hours). Our files were spot checked for accuracy and I maintained a 95-97% accuracy for all clients. While working from home, time management and ensuring my own quality was of the utmost importance.

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  KishHealth System

  Sept 2014 - Jun 2016

  Medical Billing Specialist

  Starting as a first year biller, I was trained on Hospice and Homecare billing. I have developed processes and procedures related to both, ensuring our department complies with all Medicare and ILMD regulations. I am responsible for ensuring timely billing and processing of claims, denial management, and precertification of commercial and Medicare Advantage insurances. I have learned the many unique aspects of Medicare in regards to Hospice regulations, as well as Homecare FFS and Episodic billing. As Medicare continues to evolve in these areas, I am charged with keeping up to date on regulations and processes to maximize our billing and receivables, while still providing the best care possible to our patients. I also bill for our local Fire Department, and have become very familiar with the unique challenges related to billing emergency services. Show less

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  Ascension

  Jun 2016 - now

  Manage two teams comprised of 4 medical billers, 2 compliance auditors, 4 collections specialists and 1 accounts payable representative to assist in reaching collection goals of $7.1M (Hospice) and $19M (Home Health). Responsibilities include time clock management, managing manpower and assignments, attending manager and C level meetings, analyzing and reporting any shortfalls and obstacles, managing Medicare TPE audits, managing internal compliance audits as performed by our compliance manager, communicating with markets compliance requirements and needs for billing, evaluating and interviewing candidates for open positions, editing and approving policies and procedures, and ensuring any team member conflict or concerns are handled swiftly, fairly and within adherence to company policy. Through the COVID-19 crisis, with the cooperation of my team, I was able to devise work from home processes, work arounds, additional reporting, distribution of additional equipment, and in an unexpected turn of events, all team members exceeded productivity requirements and cash goals. Show less Management of policies and procedures, training of new team members, daily billing activities for 32 agencies throughout the United States, staying abreast of changing Medicare regulations, current working knowledge of eight different states’ Medicaid billing regulations, managing required documentation such as face to face, plan of care, CTIs and verbal orders, working knowledge of 3 billing systems (McKesson, Synergy and Kinnser) and 3 clearinghouses (Ability, Optum Netwerkes and Quadax), denial management and claims tracking, Medicare financial reports for all facilities, critical thinking to ensure prompt resolution of issues and errors. Show less

  • Revenue Cycle Manager

    Sept 2019 - now

  • Billing Team Lead

    Jun 2016 - Sept 2019
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  Vail Health

  Oct 2020 - now

  Manager Patient Financial Services