Idalina Monteiro

Experience

• 

  U.S. Department of Veterans Affairs

  Jul 2005 - now

  Lead Training for new Employees. Engaged with orientation procedures and providing comprehensive information on overall benefits.● Processed/maintained different types of personnel actions such as new hires benefit processing, payroll coordination, retirement/separations and exit interviews.● Responsible for compiling thorough knowledge of research and interpreting human resources laws, personnel regulations including assessment of impact on payroll and human resources operations and systems.● Determined applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.● Select or recommend top finalist for vacancies, promotions, and reassignments based on skills and qualifications.● Monitor pay and job placement to ensure internal and external equity and legal compliance.● Responsible governance programs and processes regarding labor, recruiting, training, compensation, EEO, safety, workers’ compensation, policies and benefits.● Supports, senior management by researching, developing, writing, and updating policies, procedures, and guidelines; communicating and enforcement organization values. Show less ● Charged with all invoicing/billing functions: Standard hospital visits, inpatient encounters, prosthetics, ambulance billing, OWCP billing and Tort billing, while ensuring prompt and timely payments. Outstanding capability of posting financial data to appropriate accounts and recording all receipts. Review and address discrepancies.● Responsible for training program for all new billers. Updated all training programs for new billers.● Compiled data using Microsoft Excel spreadsheets for review; (Analyzed KPMI, variances created and sent memos to patients, insurance companies, and management. Created and revised Standard Operating Procedures (SOP) as needed.● Served as first point of contact for Veterans on a day-to-day basis, which challenged my skills and experience and allowed me to make good decisions. Show less

  • Human Resource Specialist, Workers Compensation Program

    Jun 2005 - now

  • HR Assistant, Processing & Records

    Jun 2010 - Jun 2011

  • Financial Accounts Technician (Billing Department)

    Jul 2005 - Jun 2010