Lauren Wolters

Experience

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  The Recon Grp.

  Nov 2015 - Jul 2017

  Project Manager (Remote & On-Site)

  • Led projects and accomplished reduced schedule delays by planning workflows, controlling resources and progress, tracking hours and expenses, and evaluating project success.• Collaborated with cross-functional teams to resolve issues and clarify project goals and schedule availability.• Boosted brand recognition through creating and coordinating content for Instagram and email campaigns.• Advanced visual branding by designing and preparing promotional graphics for digital and print marketing. Show less

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  SGS Research

  Jul 2017 - Jun 2019

  Project Manager

  • Controlled inventory, defining needs, mitigating risks, assigning tasks to teams, monitoring deadlines and materials, assuring quality, executing plans, tracking ROI and achieving streamlined logistics.• Oversaw e-commerce order progress and collaborated with stakeholders to manage changes.• Spearheaded customer service, recommending product solutions, tracking and investigating cases, and resolving conflicts with accounts, service and delivery.• Assisted with Accounts Receivable and Payable and analyzed reports to reconcile the general ledger, improving financial data accuracy.• Initiated webstore content updates, maintained website functionality, and enhanced SEO of landing pages. Show less

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  Robert Half

  Jun 2019 - Jan 2021

  Project Manager

  • Optimized workplace efficiency while overseeing projects from planning to execution, covering scope, timelines, budgets, purchases, services, status, and collaboration with staff and vendors.• Handled event logistics, including catering, scheduling, decorations, equipment and marketing, boosting client retention.• Managed calendars and digital communication for executives, expanding executive availability.• Trained Operations team on technical support and client application intake and onboarding.• Raised client conversions by building relationships with potential clients, conducting sales tours, and enrolling clients in services.• Increased billing accuracy through invoice reconciliation and collections, regular audits, and expense tracking. Show less

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  PrideStaff

  Jan 2021 - Jul 2023

  Project Manager

  • Increased leadership productivity by providing executive administration support, including facilitating virtual meetings, coordinating events, managing schedules, and submitting purchase orders and facility requests.• Controlled database organization and produced files including spreadsheets, letters, cost estimates, contractual agreements, proposals, compliance documents, meeting minutes, agendas, and presentations.• Streamlined virtual communication avenues while building relationships with stakeholders.• Processed travel reimbursements, expense reports, invoices, payments, and timesheets.• Assisted Human Resources with digital on-boarding and termination processes. Show less

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  Chella’s On Main

  Jul 2023 - May 2024

  Social Media Marketing Specialist

  • Led and improved customer experience, advising on products, processing orders, and resolving concerns.• Oversaw Shopify webstore content and performed website maintenance, improving user experience.• Crafted and implemented social media strategies that advanced brand awareness, engagement and profits.• Conducted market research and analyzed and improved marketing plans and data.• Created Instagram content, increasing customer interest in product launches and promotional events.

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  Technology, Information and Media

  May 2024 - now

  Project Manager