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Elizabeth Chan

Elizabeth Chan

Volunteer Councillor

Followers of Elizabeth Chan356 followers
location of Elizabeth ChanGreater Toronto Area, Canada

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  • Timeline

  • About me

    Product Designer | Certified Scrum Product Owner® ( CSPO®)

  • Education

    • OCAD University

      2014 - 2018
      Bachelor of Design Industrial and Product Design

      Activities and Societies: Exchange to Edinburgh Napier University from January 2017 to May 2017

    • Bitmaker General Assembly

      2019 - 2019
      UX Immersive Program

  • Experience

    • Blue balloon

      Aug 2012 - Aug 2012
      Volunteer Councillor

    • N/A

      Jan 2013 - Jun 2014
      Tutor

    • House of Jewellery

      Jun 2016 - Nov 2016

      Assisted in digitizing the products for the new website to keep track of stock for company and customersAssisted in the move from the old website to the new website, a first look at how the backend of an e-commerce website works Input inventory into computer and backend of websiteCheck inventory Create displays for trade shows Untangled chains

      • Intern

        Sept 2016 - Nov 2016

      • Summer Intern

        Jun 2016 - Aug 2016

    • OCAD University

      Sept 2017 - Apr 2018
      Student Monitor

      Supervise students in the studio (let them know if they are using incorrectly or show them how to use tools and machinery)Clean shopMake sure certain materials are stocked or full for students to use

    • PurPicks

      Nov 2017 - Apr 2018
      Intern

      Assist in promoting launch of website by letting others (ie friends and family) know of websitePromote launches of campaigns through social media (like Twitter)Assist transfer of data from old website to new website (backend work)

    • RW&Co

      Jul 2018 - Mar 2020
      Keyholder

      Assist customers with fashion decisionsCommunicate with all stakeholders to create the best experiences for the customersMaintain organization within the storeSupervised and delegated tasks for day to day store operations

    • Beyond Media

      Sept 2019 - Feb 2020
      UX Designer

      Redesign UI style guideWork with the development team on designs for projectsCreate and maintain content in software for each project

    • CIBC

      Apr 2020 - now

      Open triage for projects, based on Business requirementsWork with the team of DBAs and Build Support as a facilitator to manage and adapt to workload Create change request tickets for implementation of application and infrastructure changesWork with stakeholders and other teams, such as development and Business teams, to ensure change tickets run effectively and on timeManage the end-to-end ECM process and ensure the policies and processes are adhered toManage change management standards within the team to maintain in relevance to ECM Show less

      • IT Project Manager

        Apr 2024 - now

      • Change Management Manager

        Jan 2023 - Apr 2024

      • Sr Analyst, Intake and Change Specialist

        Sept 2021 - Jan 2023

      • Change Specialist

        Apr 2020 - Sept 2021

  • Licenses & Certifications