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Sonny Gan

Sonny Gan

Acting Head

Followers of Sonny Gan718 followers
location of Sonny GanWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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  • Timeline

  • About me

    General Manager at Swiss-Garden Hotels & Residences, Genting Highlands

  • Education

    • European University, Geneva

      1999 - 2000
      Master in Business Administration (MBA) Business Admin, International Business studies GPA 3.7 (Summa cum laude)

      I did the Master in Business Administration (MBA) in International Management. My GPA was 3.7 (summa-cum-laude)

    • Kolej Tunku Abdul Rahman (TARC)

      1985 - 1988
      Diploma in Commerce Financial Accounting Graduate

      Aktiviti dan Persatuan:Financial Accounting Society - Secretary Represented TARC in Hockey I did the Diploma in Commerce (Financial Accounting). At the same time I was also taking the ACCA (UK) exams. I graduated in 1988.

  • Experience

    • Berjaya Le Morne, Mauritius

      Jul 2004 - Apr 2006
      Acting Head

      Joined Berjaya Tioman as Financial Controller. Then was transferred to Le Morne to oversee the finance department. Later promoted to Acting Head when the General Manager left. I was fully in charge of management of the Hotel & casino.Achieved the following:1. Increased total revenue by 6%2. reduced expenses by 13%3. Increased GOP by 19%

    • Sunway Resort Hotel & Spa

      Apr 2006 - Feb 2011
      Executive Assistant Manager (EAM), Rooms

      Oversee the rooms division.Improved the Customer Feedback rating from 88% to 92%.Increased the departmental P&L from 85% to 89%Revived the Associate Recreation Club (ARC)

    • Sunway Lost World of Tambun

      Feb 2011 - Feb 2012
      Hotel Manager

      I was transferred from Sunway Resort Hotel & Spa in Sunway Lagoon, Petaling Jaya to head the pre-opening team for the new boutique hotel in Tambun.The hotel was fully operational by Nov 2011.For the 1st year of operation - reduced the GOL from RM1.3M to RM500k.

    • Borneo Cove Hotel

      Jan 2012 - Nov 2012
      Consultant

      I was doing the start-up for their budget hotel in Sandakan, Sabah. I did the SWOT Analysis, concept and design, identified target market, budget and manning.

    • Sabah Hotel Sdn Bhd

      Nov 2012 - Feb 2014
      General Manager

      Just joined to put this place back to its former glory days. Hotel is 20+ years old - lots of issues and challengers, both the hardware and software!After 1 year of exciting challenges, was awarded the Best 4/3 Star Hotel in Sabah 2013 from Sabah Tourism Board! Next is the Malaysian Tourism Award.

    • Premiere Hotel, Klang

      Feb 2014 - Apr 2015
      Hotel Manager

      Oversee the entire operation of the property. This is the 1st 4 star business class hotel in the Royal Town of Klang. First thing first - set the team on the right direction with a Vision and Missions to achieve the Vision. To date the team is moving in the same direction though still need navigating.

    • Kampachi Restaurants Sdn. Bhd

      Jan 2015 - Jan 2016
      Director of Special Projects

      I am responsible to open a new brand/concept of restaurant in Malaysia, under the Kampachi umbrella, taking over from the General Manager.Responsibilities include sourcing for OPEs, food tasting and testing of new recipes, recipe costing, concepts, design, setting project timelines, recruitment and training right till the restaurant opens.

    • Tioman Island Resort Berhad

      Jan 2016 - Apr 2018
      General Manager

      Improve the organization culture and people mindset.Achievements:1. highest service point value of RM$499/point since resort opening2. Received the award for the "Outstanding General Manager" from Asian Lifestyle Tourism (ALTA) 20173. YTD improvements over previous financial year - - Increased occupancy by 4% and ARR by RM$10 - GOR is above by RM$2.5M and GOP% improved by 8.6% (from -4.25% to positive 4.36%)

    • BBX (M) Sdn. Bhd.

      Nov 2018 - Apr 2019
      Country Manager

      Overseeing the re-startup of this financial solution provider. BBX is a B2B platform for cashless business transactions using digital credits.

    • Swiss-Garden Hotels & Residences, Genting Highlands

      Apr 2019 - Jan 2023
      General Manager

    • Sonny Gan

      Jan 2024 - now
      Management Trainer

  • Licenses & Certifications

    • Train-The-Trainer (TTT) Certification No. TTT/19272

      CEDR Corporate Consulting Sdn. Bhd. and Pembangunan Sumber Manusia Berhad (PSMB)
      Dec 2017

    • HRDC Accreditation Certificate

      HRD Corp - Human Resource Development Corporation
      Feb 2025

  • Honors & Awards

    • Awarded to Sonny Gan
      Outstanding General Manager Award Asian Lifestyle Tourism Award (ALTA) 2017 Aug 2017 Received the award based on the ideas and improvements implemented in Berjaya Tioman Resort.

  • Volunteer Experience

    • Organizing committee

      Issued by Buddhist Association, KL on Jun 2006
      Buddhist Association, KLAssociated with Sonny Gan