U Jin A. Lourds

U Jin A. Lourds

Trainee Housekeeping

Followers of U Jin A. Lourds11000 followers
location of U Jin A. LourdsFederal Territory of Kuala Lumpur, Malaysia

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  • Timeline

  • About me

    Hospitality Industry - House Of Tender, Enjoyment & Luxury

  • Education

    • Hotel & Tourism Managements

      -
      High School Diploma Hotel & Tourism Management

      1st Year Hotel Management 2nd Year Tourism Management 3rd Year Internship Program

    • Sekolah Menengah Kebangsaan Buntong

      -
      Secondary School Credits Credits

      Committee Member (Core-Curriculum)1) Librarian [Year 2007 - 2011]-Head Of Tuesday Operations [Year 2011]-Head Of Friday Operations [Year 2010] -Head Of Notice Board and Announcement [Year 2008-2009]Malaysian Red Crescent - Ipoh Chapter [Year 2008 - 2012]-Committee Member Cum Assistant Secretary [Year 2011-2012]Malaysia Red Crescent Association [Year 2007 - 2011]-Associate Vice President [Year 2011]-Associate Secretary [Year 2010]-Committee… Show more Committee Member (Core-Curriculum)1) Librarian [Year 2007 - 2011]-Head Of Tuesday Operations [Year 2011]-Head Of Friday Operations [Year 2010] -Head Of Notice Board and Announcement [Year 2008-2009]Malaysian Red Crescent - Ipoh Chapter [Year 2008 - 2012]-Committee Member Cum Assistant Secretary [Year 2011-2012]Malaysia Red Crescent Association [Year 2007 - 2011]-Associate Vice President [Year 2011]-Associate Secretary [Year 2010]-Committee Member /Emergency Rescue Team [Year 2009]Club Rukun Negara [Year 2007 - 2011]-Club Treasurer [Year 2011]-Club Committee Member [Year 2007 - 2010] Show less

    • Taylor's University

      2025 -
      Master International Hotel Management

      Currently pursuing an MBA in International Hotel Management, enhancing my expertise in hospitality operations, revenue management, and strategic leadership. Passionate about delivering exceptional guest experiences and driving business growth in the hospitality industry.

  • Experience

    • Shangri-La Group

      Jun 2014 - Sept 2014
      Trainee Housekeeping

      Reporting to Training Manager

    • Kinta Riverfront Hotel & Suites

      Sept 2014 - Sept 2015

      Reporting to Front Office Manager Reporting to Front Office Manager Reporting to Front Office Manager

      • Guest Service Officer

        Jun 2015 - Sept 2015
      • Reservations Assistant

        Mar 2015 - Jun 2015
      • Telephone Operator

        Sept 2014 - Mar 2015
    • Cititel Express Ipoh

      Sept 2015 - Nov 2017

      Reporting to Director of Sales & Marketing Reporting to Operations Manager Reporting to Operations Manager

      • Reservations & Revenue Supervisor

        Feb 2017 - Nov 2017
      • Front Office Supervisor

        Aug 2016 - Feb 2017
      • Front Office Assistant

        Sept 2015 - Aug 2016
    • Red By Sirocco

      Nov 2017 - Oct 2021

      𝐒𝐄𝐂𝐎𝐍𝐃𝐀𝐑𝐘 𝐑𝐎𝐋𝐄Reporting to Cluster General Manager - Restructure Due to COVID-19 Impact 𝐏𝐑𝐈𝐌𝐀𝐑𝐘 𝐑𝐎𝐋𝐄Reporting to Room Division Manager

      • Information Technology & RED Bunkers Operations Manager

        Oct 2019 - Oct 2021
      • Duty Manager

        Jul 2018 - Oct 2021
      • Pre-Opening, Reservations & Revenue Executive

        Nov 2017 - Jul 2018
    • Marriott International

      Apr 2018 - Jul 2018
      Merging, Marketing & Communications Executive

      Starwood’s Merger with Marriott InternationalReporting Line to the Senior Marketing Manager and Director of Sales and Marketing.

    • Hotel REVManagement Consultancy

      Aug 2021 - Aug 2022

      [INTERM JOB II]As a Head of segmentation must think beyond guest preferences and real time input. Regardless of room price, market conditions or demand, your role as a service delivery team is to prioritize the guest experience service, the true driver of revenue growth which is your business and model. Reporting Line to Regional Director of Revenue Optimization [INTERM JOB II]Revenue management isn’t just about adjusting rates and launching the tactical promotions. It’s about enhancing the guest experience by aligning data with your business’s mission and meeting guest expectations through the hospitality services that you provided.Reporting Line to Head Of Revenue & Segment Instructor & Head Of Business Operations

      • Head Of Revenue & Segment Instructor

        Mar 2022 - Aug 2022
      • Revenue, Reservations & eCommerce Manager

        Aug 2021 - Mar 2022
    • Marriott International

      Oct 2021 - Jan 2022
      Pre-Opening, Duty Manager

      “Hospitality is simply an opportunity to show love and care.” — UnknownReporting Line to Front Office Manager

    • TheRED Hotel

      Jan 2022 - Oct 2022
      Rebranding, Operations Manager

      Closing the sale not a big deal! Trust the process and stay persistent, there’s always a way to sell any product and service, especially in hospitality services nothing impossible.RED By Sirocco Conversion into theREDReporting Line to Hotel Advisor & Director

    • Global Blue

      Aug 2022 - Jan 2024
      Merchant Implementation Support APAC (Hotels)

      Working in different fields helps you better understand what you truly want.Reporting Line to Implementation & Support Manager - APAC

    • The Ascott Limited

      Jan 2024 - Nov 2024
      Rebranding, Assistant Operations Manager

      Leadership isn’t about controlling people; it’s about ensuring everyone speaks the same language and works toward a business goal.The Glenz Business Hotel Shah Alam Rebranding into FOX Hotel Glenmarie Shah AlamReporting Line to Hotel Manager

    • Hospitality Professionals

      Nov 2024 - now
      Hotel Management Consulting & Strategy Implementation

      Are you looking to optimize your hospitality business, increase revenue or secure investors for your next small/mid/big project? With expertise in operations, revenue management, eCommerce, branding and investment strategies, I help the hotel owners and the businesses, from budget lodges to high-scale hotels to achieve their full potential.Whether you’re launching a new property, rebranding an existing one or seeking the right investors. I provide tailored solutions to drive growth and profitability.Let’s turn your vision into reality. Contact me today to explore how we can work together. Show less

  • Licenses & Certifications

    • Federation of Investment Managers Malaysia

      Public Mutual Berhad
      Jul 2020
  • Volunteer Experience

    • Ipoh Chapter Comitee Member

      Issued by Malaysian Red Crescent on May 2008
      Malaysian Red CrescentAssociated with U Jin A. Lourds