Colleen McLaughlin Nutter

Experience

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  Philmont Scout Ranch

  Jan 1988 - Jan 1992

  Camp Director, Ranger
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  THE SEMARCA CORPORATION

  Jan 1992 - Jan 1993

  Technical Writer / Support

  Wrote manuals and provided technical support for a custom FoxPro software company.

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  Agency Information Consultants

  Jan 1993 - Jan 1995

  Programmer/Data Analyst

  Performed FoxPro data conversions and programming for a GIS company.

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  JBH Travel Audit

  Jan 1996 - Jan 2001

  IT Director

  Started as a programmer/analyst and moved into manager and director roles. A highlight of each position is below.• Programmer: Maintained a FoxPro data entry system & designed/developed new modules.• IT Manager: Supervised programmers maintaining a FoxPro data entry system. Defined, prioritized, and delegated programming tasks.• IT Director: Oversaw all IT needs for the company including IT budget, IT inventory, software maintenance, new development, testing, networks, and IT staff. Existing and new products were created using Visual Basic, SQL Server, Cold Fusion and FoxPro. Show less

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  Wiesner Publishing

  Apr 2002 - Apr 2004

  Systems Analyst

  Streamlined processes and performed data conversions for a marketing list rental group.• Initially, converted/cleaned data from multiple file formats to a standard FoxPro format. Identified that the process could be automated by developing a FoxPro application to map and clean the data. Designed and developed the tool, saving hours of manual work.• Designed and developed a FoxPro tool for sales people to determine how many records fall within a certain geo (radius, state, county, zip, city) and meet a given criteria, while on the phone with a customer. Previously, sales people put in a multi-day request for this data. Show less

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  Tehama

  Apr 2004 - Aug 2009

  IT Manager

  Responsible for all IT functions of a golf apparel company, including application/report development, supervising IT staff, managing and prioritizing IT requests, managing the network/workstations and working with vendors.• Worked closely with other business units to identify processes that needed to be streamlined.• Gathered requirements for reports/applications and designed/developed them myself or assigned to direct reports. • Designed and developed warehouse packing stations in FoxPro that allowed employees to scan orders. Previously, orders were checked by hand, which was time consuming and left room for error. The system managed backorders, holds, created packing lists, provided reporting and integrated with UPS Worldship to populate shipping information.• Implemented inventory bar-coding and processes for generating/managing UPC codes.• Designed and developed customer, order and invoice look-up tools that integrated with the ERP system for the customer service and credit departments.• Created an online web application to gather customer info (using ASP, Java, & MySQL).• Extensive report development in FoxPro for all departments (sales, accounting, customer service, design, etc.). Show less

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  XO Communications

  Mar 2010 - May 2012

  Systems Analyst

  Created reporting solutions for a finance/pricing group at a telecommunications company.• Developed customer and circuit profitability tools for new business and renewals.• Designed and developed reports in Brio, Cognos, and Tableau.• Used SQL for data mining in Oracle and SQL Server.• Created a profitability tool in Access and pricing tools in Excel.• Gathered report requirements and researched business rules to develop accurate reporting.• Provided user training and ongoing support.• Interviewed, hired, trained and supervised a contract employee.• Administered a team SharePoint site.• Received outstanding performance awards in December 2010 and August 2011. Show less

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  Cooper's Corner, LLC

  Jan 2014 - Jul 2017

  Owner

  Took a seasonal children's product idea to store shelves.• Created a new product, including research, design, safety, manufacturing, intellectual property, sales and marketing.• Collaborated with designers, illustrators, writers and manufacturing partners.• Developed an e-commerce site and managed social media marketing and analysis.• Wrote content and designed layouts for print in Adobe InDesign.• Took an SBDC Leading Edge Strategic Planning course (Spring 2015) and won best business plan.• Won four product awards, including the 2016 National Parenting Product Award. Show less

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  Comcast

  Aug 2017 - Jul 2022

  • Senior Analyst - Customer Experience Data & Analytics

    May 2019 - Jul 2022

  • Senior Analyst - Comcast Business

    Mar 2018 - May 2019

  • Reporting Analyst

    Aug 2017 - Mar 2018