Steven Mauro

Experience

• 

  Valley Home Care

  Aug 1998 - Feb 2001

  Medical Collector/Customer Service

  Reviewed payments from insurance carriers to ensure payments made at contracted ratesFiled retro reviews for denied chargesOrganized a toy drive collecting over 1,000 stuffed toys form the community for the Butterflies program for children with cancer

• 

  Liberty Mutual Insurance

  Feb 2001 - Apr 2007

  Created files, motions and subpoena'sFiled legal documents and answers in state computer systemRe-organized the offices filing system Saved the company over $500,000/yr between the arbitration demand amounts plus attorney fees and the actual payoutsInvestigate cause of accident, eligibility under the policy, medical necessity of treatment, potential fraudReview arbitration demands, negotiate settlements, secure documentation for arbitration defense

  • Legal Assistant

    Feb 2006 - Apr 2007

  • Claims Specialist III Automobile No Fault/PIP

    Feb 2001 - Feb 2006
• 

  AIG

  Nov 2007 - now

  Claims Specialist/Examiner- Medical Only

  Determine coverage, jurisdiction and compensability of medical only claims.Medically manage caseload while maintaining closing ratioAwarded the Silver Star Award for outstanding customer service. This is the 2nd highest award in the company