Flavia Barragan

Flavia Barragan

Customer Service Specialist

location of Flavia BarraganMiami, Florida, United States

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  • Timeline

  • About me

    Tech Sales | SaaS | Logistics | FinTech | Account Manager at Paycargo

  • Education

    • University of A Coruna

      2019 - 2020
      Grado en Administración y Dirección de Empresas Business/Managerial Economics Intercambio Estudiantil

      Realice un intercambio estudiantil de 6 meses en España en esta universidad, que es reconocida entre las cinco mejores de España este año

    • Universidad de Piura

      2016 - 2020
      Grado en Administración y Dirección de Empresas Business Administration and Management, General
  • Experience

    • Moheh

      Dec 2018 - May 2019
      Customer Service Specialist
    • IBrand The Agency

      Jul 2020 - Apr 2023
      Director ejecutivo
    • Pita Fresh

      Oct 2020 - Feb 2021
      Cashier
    • Cviche 105

      Nov 2020 - Nov 2021
      Hostess
    • YOT Bar & Kitchen

      Jan 2022 - Jun 2022
      Customer Service Specialist
    • PV Marketing

      Jan 2023 - Jun 2023
      Sales Representative
    • Capital Infusion

      Jun 2023 - Feb 2024
      Financial Sales Advisor

      Cultivated meaningful relationships with prospective clients to discern business needs.Educated clients on our offerings and demonstrated how our solutions could benefit their businesses.Proactively scheduled and conducted productive client meetings.Utilized CRM tools adeptly to generate and manage prospective clients, ensuring a streamlined process.Conducted through underwriting of customer financials for optimal account management.Executed targeted marketing initiatives to generate valuable leads.Demonstrated exceptional communication, interpersonal, and people skills to foster strong client connections.Acquired comprehensive knowledge across diverse industries to better understand and address varied business needs. Show less

    • PayCargo

      Apr 2024 - now
      Account Manager

      - Managed a diverse portfolio of over 250 clients in transportation and logistics, showcasing strong management skills and building solid client relationships.- Conducted engaging training sessions and demos of the PayCargo platform, effectively highlighting its benefits to boost user adoption among potential and current clients.- Established strategic partnerships with key vendors and payers, enhancing collaborations that streamlined operations, improved service delivery, and created upselling opportunities.- Drove business expansion across North America using market insights and networking to increase growth and market penetration.- Leveraged Salesforce for tracking and analyzing account performance, and used Power BI to visualize data, track metrics, and make data-driven decisions to optimize client relationships.- Conducted in-person meetings with major accounts to negotiate tier pricing agreements and explore opportunities to drive more business and transactions.- Visited various ports to gain a deeper understanding of industry processes and the daily operations of our clients using the platform.- Assisted in onboarding by sharing insights and best practices with new team members, contributing to a knowledgeable and cohesive team for exceptional account management. Show less

  • Licenses & Certifications

    • Sales Methodologies: Best Practices for Enterprise Selling

      PayCargo
      Jun 2024
    • EF Standard English Test (EFSET)

      EF International Language Centers
      Jul 2020
      View certificate certificate
    • Place - Getting to know our Customers

      Udemy
      Jun 2024
    • Making the Math for a Result-Driven Mentality as an ISR

      Udemy
      Jun 2024
    • Bloomberg Market Concepts

      Universidad de Piura
      Jun 2019
    • Creación de una identidad visual desde cero

      Crehana
      Oct 2020
      View certificate certificate
  • Volunteer Experience

    • Account Executive

      Issued by CARE on Feb 2022
      CAREAssociated with Flavia Barragan