
Flavia Barragan
Customer Service Specialist

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About me
Tech Sales | SaaS | Logistics | FinTech | Account Manager at Paycargo
Education

University of A Coruna
2019 - 2020Grado en Administración y Dirección de Empresas Business/Managerial Economics Intercambio EstudiantilRealice un intercambio estudiantil de 6 meses en España en esta universidad, que es reconocida entre las cinco mejores de España este año

Universidad de Piura
2016 - 2020Grado en Administración y Dirección de Empresas Business Administration and Management, General
Experience

Moheh
Dec 2018 - May 2019Customer Service Specialist
IBrand The Agency
Jul 2020 - Apr 2023Director ejecutivo
Pita Fresh
Oct 2020 - Feb 2021Cashier
Cviche 105
Nov 2020 - Nov 2021Hostess
YOT Bar & Kitchen
Jan 2022 - Jun 2022Customer Service Specialist
PV Marketing
Jan 2023 - Jun 2023Sales Representative
Capital Infusion
Jun 2023 - Feb 2024Financial Sales AdvisorCultivated meaningful relationships with prospective clients to discern business needs.Educated clients on our offerings and demonstrated how our solutions could benefit their businesses.Proactively scheduled and conducted productive client meetings.Utilized CRM tools adeptly to generate and manage prospective clients, ensuring a streamlined process.Conducted through underwriting of customer financials for optimal account management.Executed targeted marketing initiatives to generate valuable leads.Demonstrated exceptional communication, interpersonal, and people skills to foster strong client connections.Acquired comprehensive knowledge across diverse industries to better understand and address varied business needs. Show less

PayCargo
Apr 2024 - nowAccount Manager- Managed a diverse portfolio of over 250 clients in transportation and logistics, showcasing strong management skills and building solid client relationships.- Conducted engaging training sessions and demos of the PayCargo platform, effectively highlighting its benefits to boost user adoption among potential and current clients.- Established strategic partnerships with key vendors and payers, enhancing collaborations that streamlined operations, improved service delivery, and created upselling opportunities.- Drove business expansion across North America using market insights and networking to increase growth and market penetration.- Leveraged Salesforce for tracking and analyzing account performance, and used Power BI to visualize data, track metrics, and make data-driven decisions to optimize client relationships.- Conducted in-person meetings with major accounts to negotiate tier pricing agreements and explore opportunities to drive more business and transactions.- Visited various ports to gain a deeper understanding of industry processes and the daily operations of our clients using the platform.- Assisted in onboarding by sharing insights and best practices with new team members, contributing to a knowledgeable and cohesive team for exceptional account management. Show less
Licenses & Certifications

Sales Methodologies: Best Practices for Enterprise Selling
PayCargoJun 2024- View certificate

EF Standard English Test (EFSET)
EF International Language CentersJul 2020 
Place - Getting to know our Customers
UdemyJun 2024
Making the Math for a Result-Driven Mentality as an ISR
UdemyJun 2024
Bloomberg Market Concepts
Universidad de PiuraJun 2019- View certificate

Creación de una identidad visual desde cero
CrehanaOct 2020
Volunteer Experience
Account Executive
Issued by CARE on Feb 2022
Associated with Flavia Barragan
Languages
- enEnglish
- spSpanish
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