Deep Enrich
Urban Drnovšek
235 followers
Slovenia
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About me
Service Desk Lead @ Telekom Slovenije
Education
Center za poslovno usposabljanje
2017 - 2020Informatics Engineer Smart Cities
Experience
Telekom Slovenije
Oct 2007 - nowService Desk Lead
Mar 2017 - nowCustomer Service Agent
Oct 2007 - now
Licenses & Certifications
- View certificate
Modernizing the Service Desk
LinkedInMar 2023
- View certificate
Project Management Foundations: Requirements
LinkedInFeb 2023 - View certificate
Project Management Foundations: Schedules
LinkedInMar 2023 - View certificate
Project Management Foundations: Budgets (2018)
LinkedInMar 2023 - View certificate
Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts
LinkedInMar 2023 - View certificate
Project Management Foundations
LinkedInMar 2023 - View certificate
Windows 11 for IT Pros First Look: Supporting Users
LinkedInJan 2023 - View certificate
Managing Projects with Microsoft 365
LinkedInFeb 2023 - View certificate
Project Management Foundations: Ethics
LinkedInMar 2023 - View certificate
Career Essentials in Business Analysis by Microsoft and LinkedIn
MicrosoftFeb 2023
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