Kristoffer Halse

Experience

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  Gardehusarregimentet

  Jan 1996 - Jan 1997

  Military Service
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  Valtech

  Jan 2007 - Jan 2008

  User Experience Consultant

  Creating Interaction Design and Information Architecture for web-based and e-business solutions. Conducting user research and customer surveys, utilizing usability standards and guidelines, developing concept and new ideas. Planning, conducting and documenting Usability tests, observations and interviews and presenting results and recommendations to international clients and management.

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  MobilePeople

  Jan 2008 - Jan 2010

  Information Architect, User Experience

  Optimizing User Experience in the design of mobile applications and mobile browser based solutions, and providing documentation of the user interface. Conducting customer presentations and user testing, advising on user behaviour and facilitating innovation workshops. Worked with clients in UK, US, Canada and South Africa.

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  Interfazes

  Apr 2010 - Nov 2011

  Senior UX Specialist

  Core responsibility was creating Information Architecture and interactive prototypes for engaging, intuitive, and user-friendly interfaces, for B2B and B2C clients including health care, finance, IT and public sector. Interfazes (previously Userminds) offers consulting services in efficient digital dialogue on the web, intranet, mobile phones, portals and web applications.

• 

  Saxo Bank

  Nov 2011 - Jul 2014

  Managing the team responsible for digital strategy, user experience and optimisation of corporate website. Reporting to CMO and collaborating with Global Marketing team on online campaigns, SEO, SEM, A/B testing, web analytics, social media and support for 26 regional offices worldwide. Delivering client insights, segmentation studies and developing personas to support business strategies in online marketing. Responsible for ensuring the best online user experience for a multi-device world in a volatile financial industry, where customer insights, simplicity and ubiquity are essential competitive advantages. Initiated and delivered the corporate mobile website, including project management, design- and content strategy, requirement specification and regional roll-out, providing the optimal user experience for the growing number of financial clients using mobile devices. In addition I optimized the online application process, making client acquisition simpler, easier and faster.

  • Head of Digital Experience

    Aug 2013 - Jul 2014

  • Manager, UX & Client Insights

    Feb 2013 - Aug 2013

  • Senior Associate, Commercial Marketing

    Nov 2011 - Jan 2013
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  Danske Bank

  Aug 2014 - now

  Responsible for setting the strategic design direction for Financial Crime Prevention and onboarding of new private and corporate customers across four Nordic markets. I manage a team of UX designers and researchers in a Scaled Agile framework designing digital services that support nearly 2.000 co-workers and 3.3m customers.Being part of the area leadership I promote user-centric design to support management decision-making and optimise people, processes and tools to ensure quality and consistency in our digital solutions. In this role I have gained experience with DesignOps, Design Thinking, Design Systems, Lean UX, Agile Leadership and RegTech.Certified Agile Leadership I and Enterprise Design Thinking Practitioner. Show less

  • Design Manager

    Jan 2021 - now

  • Design Lead

    Jan 2018 - Dec 2020

  • Chief Consultant, Digital Channels & CX

    Aug 2014 - Dec 2017