Phuong Thi Bich Tran

Experience

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  Hung Vuong Gifted High School

  Jan 2006 - Jan 2009

  Alumni

  I was a student in Physic gifted class. My graduation was Excellence in 2009

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  Home

  Sept 2009 - Oct 2009

  English tutorial

  conduct an English tutorial course for friends

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  Long lieu Ltd Co

  Dec 2009 - Feb 2012

  Intern

  I work here as a part-time job in semester breaks. tasks include:- preparing materials for inventory checking in warehouse- reviewing retail bills, good import and export bills- cleaning displayed items and stores

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  Techcombank (TCB)

  Feb 2012 - Feb 2013

  - Initiated and led project of developing, implementing new after-sales process and related internal ERP system together with multiple departments- Classified high-class customers based on registered account information- Resolved retail branches’ ad hoc questions on service regulations- Processed data and composed reports to upper managers- Assessed service level at retail branches and report periodically to management- Cooperated with Marketing and Call Centre in designing communication scripts, occasional celebrations, and business gifts Show less

  • Priority banking service quality management officer

    Jun 2012 - Feb 2013

  • Sales and Service excellence officer (intern)

    Feb 2012 - May 2012
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  Boehringer Ingelheim

  May 2014 - Aug 2015

  Intern & Master thesis: International Marketing Consumer Health Care - Pain category

  - Initiated two projects of new market assessment for new launches- Supported senior product manager in global marketing strategy of multiple Over-the-counter medicine brands in Germany, Japan, Brazil, France, and Russia- Participated in processes of new product development and geographic expansion in multiple countries: product concept building, quantitative and qualitative market researches, business case building- Prepared market data, brand performance, competition analysis, consumer needs analysis for strategic meetings, presentations and business cases- Collaborated with corporate departments and multiple national marketing teams- Briefed and managed marketing materials for internal global events, department’s website, booklets together with marketing agencies and artwork employees - Supported in ad hoc requests such as samples, communication on project status Show less

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  Long Lieu Trade Company Limited

  Apr 2016 - now

  Business Development Manager

  - Initiated and managed online marketing activities on facebook: fb.me/sieuthilonglieu- Managed online marketing activities on google and youtube- Consulted and sold products to customers in store, per telephone and online- Searched new partners and new products for the store- Searched and contacted foreign business partners in Europe for new products- Negotiated on behalf of the company- Executed operational activities: post-sales, inventory, import, etc. Show less