Kevin Obola

Kevin Obola

Public Relations Volunteer

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location of Kevin ObolaNairobi County, Kenya

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  • Timeline

  • About me

    Branch Manager | Sales Management, Customer Relationship Management

  • Education

    • Masinde Muliro University

      -
      MBA Strategic Management
    • Alison

      2020 - 2020
      Diploma Public Relations
  • Experience

    • African Union of the Blind (AFUB)

      Sept 2006 - Feb 2007
      Public Relations Volunteer

      -Project Management and Planning-Facilitation of workshops-Monitoring and Evaluation of Projects-Plan, develop and implement PR strategies.-Build strong relationships and networks with colleagues, donors and the media and answer enquiries from the media and other organisations.-Monitor the media, including newspapers, magazines, journals, broadcasts, newswires, social media sites and blogs, for opportunities for clients-Research, write and dispatch press releases to targeted media.-Collate and analyse media coverage-Write and edit in-house magazines and speeches.-Prepare and supervise the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmes.-Maintain and update information on AFUB's website.-Foster good stakeholder relations. Show less

    • Apex Communications Limited

      Mar 2007 - Mar 2008
      Public Relations Assistant

      Research and analyzing client issues and managing the day-to-day administrative aspects of the client relationship e.g. contact notes, activity reports go out on time, approval of media kits and speeches, etc. Accountable for task implementation, follow through and reporting and works on approved plans and manage activities daily.Write and distribute basic materials, including news releases, backgrounders, fact sheets, bios, newsletters, prepared remarks, program elements, standby statements and pitch letters, media kits and case studies.Demonstrates effective project planning inclusive of event management.Excellent media relations skills – have media contacts; handle journalist enquiries; creative pitching of stories; knowledge of the media landscape.Manages (and builds) own profile within team.Consistently delivers as per APN Gold Standards.Demonstrates proficiency in using APN Account Management tools.Develops activity plans and compiles status reports.Develops personal profile and begins to build relationship with clients, demonstrates proactive interaction and rapport-building. Becomes secondary point of contact for client in absence of AM.Assist in client administration duties such as billing and activity reports.Represent client at events or trade shows.Demonstrates growing awareness of industry-sector: key players and issues.Develops research skills plus analysis and assimilation of information.Assists AM in briefing of writers and suppliers e.g. photographers. Account management and strategic thinking and planningContributes to budget and project planning.Organize and implement events and promotions for the clientManages client expectations. Show less

    • KCB Bank Group

      Apr 2008 - now

      Reconciliation of Nostro and Bank of South Sudan accounts.· Client due diligence (CDD) operational responsibilities.·Provide Governance, guidance and Operational Support to 23 KCB South Sudan Branches· Identify Streamlining opportunities, cost saving opportunities and support Business transformation programs.· Support implementation and embedding of all new Business Product Procedures and Regulatory requirements.· Ensure control and monitoring of South Sudan General Ledger accounts domiciled at the branches are adhered to at all times.· Coordinating the preparation and validation of the Management information and reporting to the subsidiary· To maintain KCB Bank Internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.· Ensure adherence to Internal Procedures and regulatory framework at all times. Show less • Managing and implementing customer service standards and strategies within the branch.• Provide seamless, timely, attentive and responsive service to customers. • Manage, coach and provide leadership to the customer service team at the branch • Manager customer relationship • Enhance business growth through cross selling, revenue collection and cost management.• To ensure all procedures and processes are adhered to mitigate against risk. • Ensure timely submission of relevant reports relating to customer service. Show less

      • Branch Manager

        Jan 2024 - now
      • Manager Operations

        Apr 2008 - Feb 2024
      • Service and Administration Manager

        May 2016 - Jan 2021
      • Manager Operations

        Oct 2014 - May 2016
      • Customer Service Manager

        Apr 2008 - Sept 2014
  • Licenses & Certifications