Khumo Mosiane

Experience

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  Nexio South Africa

  Jan 2009 - Dec 2010

  Desktop Support Administrator

  Desktop support on Windows 7, XP and Vista.Patch panels and Switches .Symantec Endpoint Protection, Symantec & McAfee Antiviruses .LAN & Wireless Networks.File Sharing.Pastel Support.Microsoft Office 2007.Marval Helpdesk.Microsoft Active Directory & Exchange.Veritas Netbackup.IP Telephony.Printing (Local & Networked).Workstation/Notebook.New equipment installation & delivery.

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  Liquid Intelligent Technologies South Africa

  Dec 2010 - Feb 2017

  Provide on demand IP network planning (Metro-Ethernet{Data},CCTV,Video Conferencing,Voice over IP and VPN services)Provide quality assurance on planned projects.Provide upgrades or downgrades bandwidth on projects.Provide support to the sales and feasibility groups.Allocation of network resources which includes IP Addressing, Port and Vlan allocation etc & database upkeep.NMS and CMDB alignment.Assist sales, product and marketing teams with high level solution design for Neotel services.Neobroadband cpe device configuration & troubleshooting(Cisco SRP & One Access Router)Assisting Field Service Technicians & Network Operation Center commission NeoBroadbands & Metro Ethernet services.Assist Operations/NOC with faultfinding of network related problems if required. Adhere to strict timelines of Service Activation, Deactivation, Upgrade, Suspension, etcInstall and maintain all services according to service level agreements and other commitments to customers.Identify infrastructure and network expansion requirements as input to network capacity planning and upgrading of infrastructure. Implement the IP/MPLS and Metro-E Network Architecture and logic diagrams using low-level design recommendations to optimize planning, eliminate security risks & prevent security breaches Show less

  • ASD Technical Specialist

    Aug 2016 - Feb 2017

  • IP Consultant

    Dec 2010 - Feb 2017
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  Internet Solutions

  Nov 2015 - Jul 2016

  RR Engineer
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  Technology Innovation Agency

  Mar 2017 - May 2022

  Network & Infrastructure Specialist
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  Liquid Intelligent Technologies South Africa

  Dec 2021 - May 2023

  Technician: Managed Services
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  Sourceworx

  May 2022 - Dec 2023

  • Second line support for all network and communication related incidents at client sites where there is direct accountability.• Assisting with designing and implementing new network solutions and/or improving the efficiency of current networks.• Installing, configuring, and supporting network equipment including Cisco routers, switches and wireless access points.• Maximising network performance through ongoing monitoring and troubleshooting.• Arranging scheduled upgrades.• Investigating faults in the network.• Updating network equipment to the latest firmware releases.• Reporting network status to key stakeholders.• Ensure that all (internal/external) clients’ issues are addressed within the agreed SLAs.• Ensure that regular feedback and updates are provided to clients.• Ensure that all Networking systems achieve agreed SLA’s for uptime.• Investigate and troubleshoot network related issues and provide root cause analysis. Show less

  • Network Operations Center Manager

    Aug 2023 - Dec 2023

  • Network Operations Center Engineer Team Lead

    May 2022 - Aug 2023
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  Datacentrix

  Dec 2023 - now

  • Solutions Architect

    Apr 2024 - now

  • Service Integration Manager

    Dec 2023 - Apr 2024