Lindsey Miller

Lindsey Miller

Strategic Initiatives

location of Lindsey MillerDenver, Colorado, United States

Connect with Lindsey Miller to Send Message

Connect

Connect with Lindsey Miller to Send Message

Connect
  • Timeline

  • About me

    Program Manager at Snowflake - The AI Data Cloud

  • Education

    • ECornell

      2024 - 2025
      Certificate User Experience Design
    • University of Colorado Denver

      -
      Master's degree Business Analytics

      Statistics, Prescriptive Analytics, Project Management, Optimization, Decision Analysis, Predictive Analytics, Data Visualization, Network ModelingTools: SQL, R, Python, AMPL, Excel, Tableau, PowerBI

    • University of North Dakota

      -
      Business Management Nutrition Minor

      Activities and Societies: Alpha Chi Omega, Alpha Kappa Psi Vice President of Philanthropy for Alpha Chi OmegaTreasurer and Pledge Educator for Alpha Kappa PsiAltru Hospital volunteerCommunity Violence Intervention Center volunteer

  • Experience

    • Dakota Medical Foundation

      May 2015 - Aug 2015
      Strategic Initiatives

      Researched and developed a Community Health Report Card, collected data and interpreted findings on health indicators throughout North Dakota and MinnesotaServed on foundation committees, created an online web form, and interviewed current grantees to discuss sustainability, budget and strategic planning.

    • Vail Resorts

      Nov 2016 - Apr 2017
      Ski School Instructor - Beaver Creek
    • Seagren Construction LLC

      May 2017 - Aug 2018

      Coordinated work for $4.2 million hotel lobby and restaurant renovation; including oversight of job site staff, contracts, budget, purchasing, submittals, RFI's and delivery schedules.Managed relationships with subcontractors, hotel management, architect/designer and staff to facilitate changes to scope, deliver on project requirements and strategize solutions for challenges throughout the project. Input data into QuickBooks, ran expense reports, sent customer invoices, updated company logs for job costing and accounts receivables using Microsoft Office/Excel Administrative projects including: updating company website content, writing online job postings, interviewing candidates, and ordering materials

      • Assistant Project Manager

        Oct 2017 - Aug 2018
      • Office Manager

        May 2017 - Sept 2017
    • Guild Education

      Aug 2018 - May 2024

      Led the strategy, roadmap, and delivery against key product components for an education benefits platform servicing Fortune 500 clients.Increased operational efficiency of the member services team by 22% by delivering workforce management software for hundreds of staff members through data and systems integration with existing processes and protocols.Improved specialist operations, reduced service costs, and drove impact on business outcomes related to user conversion by developing, implementing, and A/B testing an outreach algorithm (platform and data models).Conducted user research and designed necessary inputs to deliver an experience for users to engage with a chatbot and receive timely, relevant, and accurate information. Show less Improved launch readiness delivery timeline by 40% by developing a template and refining processes for activities related launching new clients onto the platform and enabling internal requirements to ensure seamless support for users.Ensured delivery of strategic workforce management activities and project management processes by managing a team of individuals.Curated Salesforce and tooling solutions to ensure operational teams had the information and systems needed to support users.Collaborated with VPs, directors and senior leadership team to drive process improvements for the department. Show less

      • Senior Product Manager

        Oct 2022 - May 2024
      • Senior Operations Readiness Manager

        Oct 2021 - Oct 2022
      • Operations Readiness Manager

        Dec 2020 - Oct 2021
      • Senior Operations Enablement Associate

        Mar 2020 - Dec 2020
      • Operations Enablement Associate

        Jul 2019 - Mar 2020
      • Education Coach

        Aug 2018 - Jun 2019
    • Snowflake

      Sept 2024 - now
      Program Manager
  • Licenses & Certifications

    • Trained Mentor

      Mentor Collective
      Aug 2020
    • Prosci Leading Your Team Through Change

      Prosci
      Dec 2021
  • Volunteer Experience

    • Volunteer and Campus Advocate

      Issued by Community Violence Intervention Center
      Community Violence Intervention CenterAssociated with Lindsey Miller
    • Missions Volunteer

      Issued by The Fellowship of Catholic University Students
      The Fellowship of Catholic University StudentsAssociated with Lindsey Miller
    • Student Mentor

      Issued by Mentor Collective on Aug 2020
      Mentor CollectiveAssociated with Lindsey Miller