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Vinay Mishra

Vinay Mishra

Associate Technical Support Engineer

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location of Vinay MishraPune, Maharashtra, India

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  • Timeline

  • About me

    Associate Technical Support Engineer at Red Hat India Pvt. Ltd

  • Education

    • Chhatrapati Shahu Ji Maharaj University

      2007 - 2010
      Bachelor of Computer Applications (BCA) Computer Science

      I have completed Bachelor in Computer Application from Dr. Virendra Swarup Institute of Computer Studies, Affiliated to Chhatrapati Shahu Ji Maharaj University.

  • Experience

    • Red Hat India Pvt. Ltd

      Feb 2016 - now
      Associate Technical Support Engineer

      Primary ResponsibilitiesAnalyzes problems with non-functioning software to identify problem area and recommend corrective action.Recommends solutions to customer questions and capture and update solutions in knowledge-base.Uses professional concepts, applies company policies and procedure to resolve a variety of issue.

  • Licenses & Certifications

    • Red Hat Certified Security Specialist

      Red hat
      Aug 2013

    • Red Hat SELinux Policy Administration

      Red Hat
      Aug 2013

    • Red Hat Enterprise Security: Network Services

      Red Hat
      May 2013

    • Red Hat Enterprise Directory Services and Authentication

      Red hat
      Apr 2013

    • Red Hat Certified Engineer RHEL 5.3

      Red Hat
      Feb 2010