Rajiv Kumar

Experience

• 

  IQVIA

  Jul 2004 - May 2007

  Test Analyst
• 

  Cenduit

  May 2007 - Apr 2016

  Sr. Associate Project Manager
• 

  Bioclinica

  Apr 2016 - Mar 2022

  • Senior Manager - RTSM Delivery

    Jan 2019 - Mar 2022

  • RTSM Manager

    Apr 2016 - Dec 2018
• 

  Clario

  Mar 2022 - Jul 2023

  Senior Manager- Service Operations

   Strategic Operations Alignment: Strategically aligned service operations with corporate goals, fostering company-wide synergy. Effective Team Leadership: Led a 40-member team through project lifecycles, providing pivotal support and guidance. Agile Methodology Implementation: Drove a 25% surge in project delivery efficiency by integrating agile methodologies into RTSM operations. Reduced project turnaround time by 15% through agile implementation. Budget and Timeline Management: Managed operations to deliver projects within budget and timelines, conducting regular project progress reviews. Achieved remarkable improvement in project delivery timelines and cost efficiency. Quality Assurance and Regulatory Compliance: Upheld the highest quality standards in trial supplies through rigorous quality assurance and regular audits. Logistical Precision: Orchestrated the secure and timely distribution of trial supplies, ensuring logistical precision. Improved supply chain efficiency by 30%. IT Service Management: Utilized ServiceNow and JIRA for efficient incident, issue, and change management in IT service operations. Streamlined incident resolution process by 30% through ITSM tools implementation. Operational Workflow Optimization: Developed process flowcharts with leadership to optimize operational workflows using Lucidchart. IRT System Implementation: Implemented Interactive Response Technology (IRT) systems for real-time drug supply tracking and randomization. Improved drug supply accuracy by 30% through IRT system implementation. Advanced Reporting and Data Analysis: Generated insightful weekly and quarterly reports using advanced Excel functions like VLOOKUP and Pivot Tables. Supply Chain Process Refinement: Oversaw and refined supply chain processes, from procurement to inventory management, for operational excellence. Show less

• 

  Sitero

  Aug 2023 - now

  Senior Manager- Service Operations

   Strategic Operations Leadership: Developed and implemented operational strategies aligning with organizational goals, driving success. Achieved considerable alignment with organizational objectives. Spearheaded India RTSM operations, ensuring compliance with regulatory standards. Maintained 100% compliance rate with regulatory standards. Effective Team Leadership: Provided leadership and direction to the operations team of 50+ professionals, fostering a culture of teamwork and accountability. Achieved remarkable improvement in team cohesion. Resource Allocation Management: Efficiently allocated resources, including personnel, equipment, and budget, to meet operational objectives. Achieved remarkable resource optimization. Performance Monitoring: Developed and implemented KPIs to measure and monitor operational performance. Regulatory Compliance: Developed SOPs adhering to 21 CFR Part 11 and ICH guidelines for project management processes. Ensured 100% compliance with regulatory standards. Reporting and Analysis Coordination: Prepared regular reports for executive leadership on operational performance and key metrics. Risk Management: Identified operational risks and developed strategies to mitigate them, ensuring smooth operations. Reduced operational risks through effective mitigation strategies. Randomization: Mentored executives and Project Managers in implementing randomization techniques for clinical trials. Supply Chain Optimization: Conducted clinical supply chain forecasting, simulation, planning, and optimization. Optimized supply chain efficiency by 40%. Process Optimization: Identified opportunities for operational improvements and implemented streamlined processes. Increased operational efficiency while reducing costs by 20%. Show less