Shrona Sheppard

Experience

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  Pensacola News Journal

  Jun 1991 - Feb 1994

  Court/Cop Reporter
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  USA Today

  Feb 1994 - Nov 1994

  News Assistant
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  The Washington Times

  Feb 1998 - Aug 1998

  Education Reporter
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  NoMagic

  Jan 2000 - Jan 2002

  Freelance Writer/Technical Editor
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  BET Interactive

  Feb 2000 - Jun 2000

  Associate News Producer
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  Northrop Grumman (formerly Litton TASC)

  Jun 2000 - Jun 2001

  Technical Writer/Editor
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  Coastal Carolina Community College

  Jan 2001 - Jan 2003

  Adjunct Professor
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  Campbell University

  Jan 2002 - Jan 2004

  Adjunct Professor
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  General Dynamics Information Technology

  Jan 2007 - Jul 2013

  Senior Instructional Systems Designer

  Designs and develops both web-based and instructor-led training for government and military clients. Performs all phases of the analysis, design, development, implementation and evaluation processes in order to produce effective training and performance support tools for adult learners.

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  Patricio Enterprises

  Aug 2013 - Dec 2014

  Senior Instructional Systems Designer

  Designs and develops computer-based training for government and military clients. Performs all phases of the analysis, design, development, implementation and evaluation processes in order to produce effective training and performance support tools for adult learners.

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  Booz Allen Hamilton

  Dec 2014 - Oct 2018

  Senior Consultant

  Designs and develops curriculum for the Academy for Defense Intelligence at the Defense Intelligence Agency (DIA). Leads the development of interactive training solutions that improve workforce performance for customers across the Intelligence Community. Collaborates with subject matter experts to revise and maintain course design documents, lesson plans, instructor guides, and participant guides. Provides life-cycle support that includes all phases of the instructional design process.Designed and developed training products for the Centers for Medicare and Medicaid Services (CMS) to support workforce development for more than 12,000 customer service representatives. Developed instructor guides, participant guides, job aids, and eLearning products to increase knowledge among call center staff and support federal mandates imposed by the Affordable Care Act.Conducted and coordinated biosafety and biosecurity assessments for the animal and human health systems of U.S. partner nations while serving as a management analyst for the Defense Threat Reduction Agency, Cooperative Biological Engagement Program (CBEP). Prepared research documents and coordinated internal and external deliverables, such as requirements matrices, data collection forms, and official reports. Collaborated with a team of health, science, and biosecurity experts and performed a variety of project coordination tasks. Designed and developed storyboards for web-based training, video demonstrations, and user documentation to support the enterprise-wide deployment of its electronic asset management system for the Veterans Health Administration (VHA). Conducted needs assessments, job task analysis, and requirements alignment to mitigate and/or eliminate knowledge and performance gaps for personnel in six distinct functional communities within the VHA. Used analysis and instructional design methodologies to develop internal deliverables to support the communication and training work streams. Show less

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  Deloitte

  Oct 2018 - Jun 2022

  Specialist Master

  Provides expertise in the areas of instructional systems design, workforce planning and development, strategic communications, and technical editing and writing for customers in the Human Capital and Organization Transformation portfolios within Deloitte’s Government & Public Services practice.

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  Amazon Web Services (AWS)

  Jun 2022 - now

  Business Development Manager

  Drive and develop training solutions that will enable mission critical success for National Security and Department of Defense customers and partners seeking a more reliable, scalable, low-cost information technology infrastructure in the cloud.