Elina Konstantinidou

Experience

• 

  Caisse de Credit Commercial Ltd

  Jan 1998 - Jan 2000

  Private Banking Assistant Officer

  Service customers in transaction processing and information.Produce daily news letter for investors, presenting market outlook and expectations.

• 

  Citi

  Jan 2000 - Jan 2003

  Citigold Executive

  Manage relationships of high net worth individuals. (net worth <500M)Develop existing and potential customer base and expand portfolio.

• 

  CITIBANK International plc

  Apr 2003 - Apr 2015

  • Overall ownership of the Alternative Distribution Channels – Sales, Vendor Management, Operations, Risk, HR, Finance & Planning with respective teams under management • Ownership of Cards’ Acquisition & Merchant Acquiring goals • Efficient execution of Acquisition Strategy, Budget & Planning • Successful Pricing & Contract Negotiations with involved Partners • Project Leading – Cards’ Acquisitions Reengineering - Euro 1.4M total benefit• Monitor & Manage Customer satisfaction – 2013 Initiatives: Profiling Tool Development & Financial Education Campaign• Successful liaising and collaboration with the some of the most significant retailers in Greece (Inditex, Public, Shell, Media Mrkt) – new synergies were built on mutual benefit, achieving economies of scale • Continuous investigation for new Business Opportunities – New Lines of production, Locations, Processes & Partnerships* The period Oct 2104 to April 2015, was a transitional period at Alpha Bank, Following the acquisition of Citibank Greek Retail business from the former. Show less Implement projects among various departments within a certain time limitation.Work closely with Management Team, gaining regional exposure and insight of various segments and product groups. Project Description -Debit Card Launch Product development, competition analysis, process mapping, financial analysis, promotion-Citiphone Team Leader Sales management, people development, MIS development, process reengineering -Branch Expansion Model Customer research, customer book analysis, encounter existing status vs. market trends, X-sell among segments & products measurement, opportunities definition, methodology proposition -Sales Finance Product Market statistics retrieval, competition analysis, process mapping, financial analysis, opportunity measurement, promotion Show less

  • Vice President, Acquisitions & Alternative Channels Head

    Jan 2013 - Apr 2015

  • CitiGold Team Leader

    Apr 2008 - Jan 2013

  • Branch Manager

    May 2007 - Apr 2008

  • Management Associate

    Aug 2005 - May 2007

  • Financial Consultant

    Apr 2003 - Aug 2005
• 

  Mastercard

  May 2015 - now

  - Focal point for major companies within the financial sector in Greece and Malta-Strategy setting with customers in the areas of payments' products, services, new technologies and digital transformation- Implementation monitoring, engaging internal & external resources and stakeholders-Forecasting, budgeting and planning accountability- Develop & Build a structured lead/projects pipeline within Existing and New clients- Deliver exceptional Customer Value & Build Relationships to generate additional revenue- Develop competitive value Propositions for the aspired market segments & Orchestrate internal resources to win new business deals- Manage complex analyses using data from multiple sources/areas to define the functional impact of Customer Satisfaction & Customised Solutions Show less

  • Director of Government Relations

    Sept 2023 - now

  • Director, Sr Account Manager

    May 2015 - Feb 2024