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Jennifer Rivera

Assistant Manager

56 followers

Port St Lucie, Florida, United States

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Timeline
About me
Family Services Specialist
Education
- Miami norland senior high school
  2002 - 2005
  High school Academy of Hospitality and Tourism Magnet Program
- Everest University-Tampa
  2007 - 2016
  Bachelor of Applied Science (B.A.Sc.) Criminal Justice and Corrections
  FEMA Incident Command System Certified
Experience
- Dunkin donut / baskin robbins
  Apr 2007 - Jul 2009
  Assistant Manager
  Promptly and empathetically handled guest concerns and complaints. Operated the drive-through window and sales register quickly and efficiently. Greeted customers and provided excellent customer service. Verified that prepared food met all standards for quality and quantity. Strictly followed all cash, security, inventory and labor policies and procedures.
- TGI Fridays
  May 2010 - Jul 2016
  Bartender/ Server
  Maintained high standards of customer service during high-volume, fast-paced operations. Greeted customers and consistently provided professional, friendly and engaging services.
- Early Learning Coalition of Indian River Martin & Okeechobee
  Aug 2016 - now
  Family Service Specialist
Licenses & Certifications
- FEMA Incident Command System Certified
- Child Care Resource & Referral Specialist
  OEL
  Dec 2018
- Identifying and Reporting Child Abuse and Neglect
  Florida Department of Children and Families
  Feb 2020