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Funmike Okeyinka

Funmike Okeyinka

Social Media Manager

Followers of Funmike Okeyinka134 followers
location of Funmike OkeyinkaColumbus, Ohio, United States

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  • Timeline

  • About me

    Management Information Systems Student | CSCC African Student Association President | Volunteer | Student Leader

  • Education

    • Our lady and St Francis Catholic College. Isale aro, Osogbo. Nigeria.

      2011 - 2017
      High School Diploma

    • Columbus State Community College

      -
      Associate of Science - AS Management Information Systems, General

    • Coursera

      -
      Google Project Management: Professional Certification Project Management

    • Columbus State Community College

      2023 - 2025
      Associate of Science - AS Management Information Systems, General

      Activities and Societies: STEM club, LSAMP, STEM summer bridge program, PHI THETA KAPPA HONOR SOCIETY, Student Engagement and Inclusion, African Student Association.

    • Caleb University Lagos

      2021 - 2023
      Business Administration and Management, General

      Transferred to Columbus State Community College in my 3rd year.

  • Experience

    • PropertyPro Africa

      Jan 2020 - Aug 2022
      Social Media Manager

      ● Manage all social media accounts(Instagram, Twitter, YouTube and TikTok.)● Create engaging content and post at least once per day to increase brand visibility and awareness.● Engage with followers on all the platforms, responding to comments and messages within 4 hours to enhance customer engagement and satisfaction.● Respond to customers' questions within 24 hours, ensuring a 90% response rate to improve customer satisfaction.● Handle and resolve complaints in a timely manner, aiming to reduce the number of complaints by 20% within the next quarter.● Provide accurate and up-to-date information about products and services to customers per day, demonstrating extensive product knowledge and understanding. Show less

    • JEKINRAA

      Nov 2021 - Apr 2023
      Social Media Manager

      ● Respond to comments and customer queries on social media platforms within 4 hours, aiming to resolve 80% of issues at the first point of contact.● Plan, organize, lead, and coordinate social media campaigns, achieving a 15% increase in engagement and a 10% increase in followers within the next quarter.● Implement effective strategies for the social media platform, resulting in a 20% increase in website traffic and a 5% increase in sales.● Interact with customers in a professional and friendly manner, building strong and long-lasting relationships with customers.● Monitor and report on feedback and online reviews, analyzing trends and insights to identify areas for improvement and make recommendations to the management team. Show less

    • Upwork

      Apr 2023 - May 2024
      Project Manager

    • Walmart

      May 2023 - Mar 2024
      Associate

    • The DREAM Program, Inc.

      Jun 2024 - Aug 2024
      Youth Program Coordinator

    • Columbus State Community College

      Aug 2024 - now
      Student Ambassador

  • Licenses & Certifications