Anne Maxwell

Experience

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  CompUSA

  Jan 1991 - Jan 1997

  Training Center Business Manager

  - Manager responsible for all aspects of running the training center like an independent company including hiring, coaching, firing, scheduling, approving and implementing special classes and classroom situations, inventory control and maintenance, and handling P&L’s. - Managed 2 training centers at once – something never attempted or accomplished before. - Instructional Designer. - Taught classes. - Trained new managers at all levels in various stores and regions. - Sales – responsible for sales goals, personnel and budgets.AWARDS – Longevity, Teamwork, Proprietary Software proficiency, Outstanding Sales, Outstanding Operations. Show less

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  Hanson Consulting Group

  Jan 1998 - Jan 2003

  Consultant/Owner

  - Legal Technology Trainer - eLearning - Instructional Design - Technical Writing - PowerPoint Deck Design - Help Documentation - Training

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  Payne Group (formerly Payne Consulting Group)

  Jan 1998 - Jan 2002

  Legal Technology Trainer/Contractor

  Legal Software Migration, training and floor support for some of the largest law firms in the United States

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  Speer Software Training

  Jan 1998 - Jan 2000

  Legal Technology Trainer

  Legal Software Migration, training and floor support for some of the largest law firms in the United States(Company merged with Perfect Access and became Perfect Access Speer)

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  Lienhard Consulting Group

  Jan 1998 - Jan 2000

  Instructional Designer/Trainer

  - Worked on HELP for a software package.- Taught a variety of classes.

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  Executive Assistance Integration

  Jan 1998 - Jan 2000

  Legal Technology Trainer

  - Trained and supported document management integrations - new and upgrades. - Taught Word, WordPerfect, Outlook, Excel and DOCS Open classes. - Provided floor support.

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  Brobeck, Phleger & Harrison

  Jan 1998 - Jan 1998

  Legal Technology Contract Trainer

  - Word - Document Management - Time Entry

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  Perfect Access Speer

  Jan 1999 - Jan 2002

  Legal Technology Trainer

  Legal Software Migration, training and floor support for some of the largest law firms in the United States

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  Prompt Consulting

  Jan 2001 - Jan 2002

  Legal Technology Trainer

  Legal Software Migration, training and floor support for SBC.

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  North Island Financial Credit Union

  Jan 2001 - Jul 2001

  Instructional Designer/Trainer

  - Designed the Teller courseware for the migration from an old financial software package to Open Solutions Inc. - Taught classes for Tellers. - In-branch support for the live rollout.

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  EKnowledge Solutions

  Jan 2003 - now

  Instructional Designer, PowerPoint Deck Designer, Legal Technology Trainer

  Skills include: - Legal Technology Training and Support- Instructional Design/Technical Writing- Courseware Development - Microsoft Office Suite- PowerPoint, Captivate, Storyline, Xyleme- New Hire Training- Desk-side Support and Troubleshooting- Virtual Service Desk Analyst - Software Training – virtual and stand-up- Project Management- eLearning- PowerPoint Design- Video Editing- Research- Training Center Management- Human Resources- Retail Experience- Train-the-Trainer- Technical Writer- Technical Editor Show less

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  BrainStorm, Inc.

  Jan 2004 - Jan 2004

  Trainer/User Support/Instructional Designer/Contractor

  - User support for Grainger during a migration to GroupWise.- Created outlines for distance learning.

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  Workman | Nydegger

  Jun 2004 - Jun 2007

  Legal Technology Trainer / IS Support

  - Desktop Support - Instructional Design - Training - New Hire Orientation - PowerPoint Deck Designer - Website Maintenance

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  Southwest Research Institute

  Oct 2007 - Jun 2010

  Instructional Systems Designer

  - Converted paper courseware to eLearning using Xyleme.- Updated Structured On the Job Training Manuals for the 309th Maintenance Wing at Hill Air Force Base.- Video Editing using Sony Vegas creating Expert Knowledge for Hill Air Force Base.- Worked with XML, HTML and SCORM compliance software.

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  Traveling Coaches

  Jan 2010 - Jan 2015

  Legal Technology Training/Floor Support/Contractor

  - Supported an upgrade of iManage for staff and attorneys- Upgrade to Windows 7 and Office 2010

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  Convergys/Microsoft Signature Training Pilot Program

  Oct 2010 - Jul 2011

  Lead Trainer - Microsoft Signtaure Training - Personal Training for Windows 7

  Virtually deliver white-glove, one-hour sessions on:- Cool new features of Windows 7- Photo and Video Gallery- IE 9- HomeGroups- Libraries and Searches- PC Security- Office 2010 - Word, Excel, PowerPoint, OutlookAdjunct temporary quality-assurance reviewer for Xbox customer service.

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  Savvy Training & Consulting, Inc.

  Jul 2011 - Jul 2011

  Legal Technology Training Floor Support/Contractor

  - Assisted in Floor Support for an Upgrade to Windows 7 and Office 2010.

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  Education Partners

  Aug 2011 - Jan 2015

  Legal Technology Trainer/Floor Support/eLearning Specialist/Contractor

  Consulting- Assisted in Training and Floor Support for an upgrade from DM5 to iManage (Worksite) 8.5- Lead Trainer for Office 2010 upgrade- Conducted New Hire Training for all offices- Develop and deliver Virtual New Hire Training

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  PC Communications

  Jul 2012 - Dec 2015

  Legal Technology Trainer/Floor Support/Contractor

  - Supported an upgrade of iManage, Windows 7 and Office 2010 for staff and attorneys- Payne Group Assistants

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  Keno Kozie Associates

  Oct 2013 - Jan 2014

  Service Desk Analyst/Contractor

  Answer help calls remotely after a massive upgrade to Windows 7, Citrix, Office 2010 and FileSite. Trouble-shooting, logging problem areas, resolving Citrix issues, calming nerves.

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  Rylex

  Sept 2014 - Sept 2019

  Instructional Designer

  United State Air Force at Hill Air Force Base, Utah - Designed command courses for PMxCP (Professional Maintenance Certificate (Certification) Program) for AFMC (Air Force Material Command), 309th Maintenance Wing – AMxG, CMxG, EMxG, F-35’s, OO-ALC/OBH Tech School.  Created new courses as well as Periodic Reviews  Worked with many SME’s across various departments and bases  Designed in PowerPoint, Word and Storyline  Lead for the contract- Technical writing and technical editing- Assisted in editing, reformatting and proofreading SOJT (Structured On-the-Job Training) guides.- Secret Clearance Show less

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  Agovx LLC

  Oct 2019 - Sept 2021

  Courseware Developer (Instructional Designer)

  United State Air Force at Hill Air Force Base, Utah - Designed command courses for PMxCP (Professional Maintenance Certificate (Certification) Program) for AFMC (Air Force Material Command), 309th Maintenance Wing – AMxG, CMxG, EMxG, F-35’s, OO-ALC/OBH Tech School.  Created new courses as well as Periodic Reviews  Worked with many SME’s across various departments and bases  Designed in PowerPoint, Word and Storyline  Lead for the contract- Technical writing and technical editing- Assisted in editing, reformatting and proofreading SOJT (Structured On-the-Job Training) guides.- Secret Clearance Show less