Dan Thomas

Experience

• 

  Arval BNP Paribas Group

  Sept 2002 - Dec 2011

  Field Based B2B key Account Management across a selection of Key accounts.Managing all aspects of the relationship between my customers and Arval, to ensure the success of the relationship.This included business development, contract negotiation, service delivery, sharing innovations in the market and commercial structure & delivery of the contract. Field Based B2B Account Management for a portfolio of over 200 customers stretching across London & the south east of England.Key requirements of this role were to retain and grow the customer base through building of strong relationships & cross selling other solutions from our product portfolio. Sale of vehicle finance, fuel cards and maintenance management to fleets within the SME sector both over the phone and in person.Management of sales pipeline, margin management and contact strategy in acheving monthly and annual sales targets.

  • Business Manager

    Apr 2010 - Dec 2011

  • Account Manager (Corporate Accounts)

    Nov 2006 - Apr 2010

  • New Business Sales - Fleet

    Jun 2005 - Oct 2006

  • Customer Services - Fleet management

    Sept 2002 - Jun 2005
• 

  Allstar Business Solutions

  Dec 2011 - Jul 2012

  Business Manager

  Allstar business solutions was a company created by the sale of Arval's fuel business to fleetcor.B2B Account management for a portfolio of Key Accounts with a spend of over £140M per annum.Managing all aspects of the relationship between my customers and Arval, to ensure the success of the relationship. This included business development, contract negotiation, service delivery, sharing innovations in the market and commercial structure & delivery of the contract.

• 

  EE

  Aug 2012 - Mar 2016

  Managing key accounts for EE within the London Corporate team. As part of the role supporting the corporate account managers within the team, providing cover for the Head of Sales and reporting across EE Corporate.Day to Day was supporting customers in their telecoms requirement delivering solutions which transformed their business and delivered against business requirements and end user needs to digitise their business. Managing and developing a specific selection of customers for their mobility and communications requirements. Developing senior stakeholder relationships to understand business challenges to deliver solutions which meet their needs and transform their business.

  • Senior Corporate Account Manager

    Jan 2015 - Mar 2016

  • Corporate Account Manager

    Aug 2012 - Dec 2014
• 

  BT Group

  Mar 2016 - now

  Global role as head of sales for financial services customers within BT global with responsibility for sales growth, customer experience and sector financial performance.Responsible for 14 of BT's global key accounts leading a team of global account directors with day-2-day responsibilities for these customers & engaging/supporting the teams which work with our customers across the world. Key requirements of the role is to develop & manage the relationships within these customers & to work in partnership to deliver IT innovation that reduces cost and increase efficiency within their business & ultimately ensure these are delivered within the timescales agreed.Alongside developing the customer relationships a primary responsibility of the role is to develop the team, their skills and ensure that talent is recognised and supported to enable career progression.Key areas of focus have included digital transformation, dynamic networking & cyber security amongst many more traditional services too. Show less Responsible for owning end-2-end deliverables, whilst managing and developing key stakeholder relationships across 3 major global accounts for BT global services. As account lead I was responsible for setting global strategy and governance across the teams who worked on these accounts across the globe to ensure the engagement, service and relationship was consistent and meeting the customer expectations.This role covered all areas of the relationship from sales to service delivery and involved being ultimately responsible for the customer within BT across all the whole portfolio of services which BT provides both now and in the future. Show less

  • Head of Sales - Multinational Corporate Accounts

    Oct 2023 - now

  • Client Partner - Global Banking

    Jan 2021 - Oct 2023

  • Head of Sales - Financial Services customers

    Jan 2018 - Dec 2020

  • Global Account Director

    Mar 2016 - Dec 2017