Asdrubal Navas

Experience

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  Chinchorro Collective

  Feb 2009 - Jun 2013

  Graphic Designer

  Job position: Graphic designer / Art directorMain tasks:Design Graphic pieces for different clients in Mérida VenezuelaAchievements: ·Achieved to found, manage and organize along with four partners, on the same age, our own graphic design company.·Learned how to develop an effective communication matrix with different clients achieving a fluent communication between both parties.

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  Kiwi Media

  Jan 2013 - Jan 2014

  Graphic Designer

  Job position: Graphic DesignerMain tasks:Design Graphic pieces for different clients in PolandAchievements: ·Learned how the advertise behaves in the Polish market.·Successfully created graphic pieces that fits the needs of the polish market.

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  CUNA sports Clothes

  May 2014 - Feb 2016

  Graphic designer

  Producing all the Graphics dedicated to sport Clothes as for different sport Clubs in Poland as Górnik Zabrze. Also in charge of producing the Graphics for kites used in kite surfing, snow surfing and land surfing. ·Giving advice and suggest marketing campaigns for CUna products. ·Creating Graphics for the web page.·Creating Graphics for CUna clothes.·Creating Graphics for CUna kites for kitesurfing and snowkiting. ·Voice over e-learning course for LataM in cooperation with fIbraInAchievements:·Learned polish language in a communicative level. ·successfully cooperated in a work team where polish language was used on a daily basis Show less

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  Grupa CDG

  May 2014 - Feb 2016

  Graphic Designer

  ·Giving advice and suggest marketing campaigns for CUna products. ·Creating Graphics for the web page.·Creating Graphics for CUna clothes.·Creating Graphics for CUna kites for kitesurfing and snowkiting. ·Voice over e-learning course for LataM in cooperation with fIbraInAchievements:·Learned polish language in a communicative level. ·successfully cooperated in a work team where polish language was used on a daily basis

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  SoftSystem Sp. z o.o.

  Mar 2016 - Dec 2016

  Software Tester

  Job position:Software testerMain tasks:-Testing software in the field of genetics and its information manage- ment as testing tools to automate workflow in the genetics laboratory.- Reporting to programmers any bug found during the testing phase- Creating test case scenarios in order to recreate the errors- Reporting to Team Leader any functionality error newly encountered - Hot Fixes testing availability Achievements:·reported several issues on the systems·Got to conprehend the standart procedures for testing software while cooperating with programers. Show less

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  G2A.COM

  Jan 2017 - Aug 2018

  Main tasks:- Occasional team leader substitute 10+ People- Responsible for monitoring the performance of 30+ People during the shift- Responsible for managing the shift and solving all the possible shift of the entire Customer Support during the shift- Regular contact with foreign customers via email and chat and keeping good relations with them while solving issuesAchievements:- Highest CSAT Operator for 3 months in a row in (March - May)- Learned how to manage difficult customers and situations- Developed solving-issues skills- Got to learn Multitasking while having multiple chats at a time and also taking care of the spanish and english Customer support tickets system. Show less

  • Shift Manager - Customer support specialist

    Jan 2018 - Aug 2018

  • Junior Help Desk with Languages

    Jan 2017 - Jan 2018
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  Olimp Laboratories sp. z o.o.

  Aug 2018 - Aug 2022

  Responsible for developing the Spanish market for our Sports Supplements line at Olimp Laboratories, having as key responsibilities:- Account management 20+- Maintaining relationships and developing new and existing clients from Spain- Account status and milestone monitoring- Client account planning and Monthly, Quarterly and Yearly, Business Review- Full schema analyze; bench market, finding its strongest players in the market and creating strategies to compete with them- Creating new potential leads that fit our demands as a supplement producer - Creating and maintaining strong long-term relationships with clients, detecting their needs and understanding their requirements- Identifying new business opportunities- Preparing proposals, offers and budgets, according to clients' needs- Working closely with the area of R&D and Labelling - Registration department, maintaining effective internal communication in order to provide necessary documentation enabling our clients to register products on new markets- Planning, conducting, delivering and reporting analyses to understand the market performance- Marketing strategy planning- Analyzing clients and market behavior to reinforce the offer and fast reacting to tendencies. - Responsible for recruitment and onboard process for sales representatives in the field- Responsible for managing the performance of sales representatives in the field for our Spanish Branch. Main achievements:- Expansion of the team under our Spanish branch- 100% turnover increased for several clients in Spain- Regulated prices on web POS- Rejoining the largest online retailer in the world, Amazon, in order to increase revenue in Spain. Show less Responsible for opening the South American market for either our Sports Supplements land Pharmaceutical lines at Olimp Laboratories, having as key responsibilities:- Account status and milestone monitoring- Negotiating rates for export shipments, maximizing profits along with Incoterms- Client account planning and Monthly, Quarterly and Yearly, Business Review- Verifying the delivery of goods according to the customer specifications and ensuring that deadlines are met- Full schema analyze; bench market, finding its strongest players in the market and creating strategies to compete with them- Creating new potential leads that fit our demands as a supplement producer - Creating and maintaining strong long-term relationships with clients, detecting their needs and understanding their requirements- Identifying new business opportunities- Working closely with the area of R&D and Labelling - Registration department, maintaining effective internal communication in order to provide necessary documentation enabling our clients to register products on new markets- Planning, conducting, delivering and reporting analyses to understand the market performance- Maintaining relationships and developing new and existing clients in South AmericaMain achievements:- 6 new markets / countries opened in South America- 50 main product references registered in new markets- 100% turnover increased for several clients in Spain Show less

  • Business Development Manager

    Mar 2020 - Aug 2022

  • Export Specialist

    Aug 2018 - Aug 2020
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  Transporeon

  Oct 2022 - now

  - Evaluated potential business opportunities from inbound and outbound sources (20/80 split) across Europe.- Served as the initial contact point for clients in English, Spanish and Polish.- Assessed the interests and needs of prospective clients.- Collaborated closely with different departments such as Marketing, Customer Management, Business Consulting.Projects:- Ocean Market Update Webinar - Stay Ahead of the Curve- Supplier matching campaign

  • Customer Value Manager

    Apr 2024 - now

  • Business Development Manager

    Oct 2022 - now