Karen Grant

Experience

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  Novell/WordPerfect

  Aug 1991 - Jan 1996

  Senior Technical Writer

  Wrote online Help and printed documentation for consumer applications, in-house tools, and Software Developers Kits. Worked closely with engineers and testers while writing documentation. Designed and wrote online tutorials. Wrote ISO 9000 documentation for WordPerfect publishing groups.Authoring Tools: Word, WordPerfect for DOS/Windows/Mac

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  WriteTech, Inc.

  Aug 1994 - Jun 2019

  Technical Writer

  Researched, wrote, and edited printed and online documentation for clients. Worked closely with engineers, testers, and product managers during the documentation process. Acted as documentation project manager, overseeing the entire publication process. Retained and supervised sub-contractors.Projects included software end-user guides, white papers, help systems, training materials, and technical articles. Authoring tools: Word, Excel, PowerPoint, InDesign, Photoshop, FrameMaker, Visio, SnagIt. Show less

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  Workfront

  May 2017 - Jun 2019

  Technical Writer

  Managed the documentation needs of multiple development groups, working closely with marketing, training, engineering, customer support, and administrative teams to ensure message consistency. Wrote, edited, and published content for online Help articles, release notes, and internal processes. Wrote UI text, and collaborated with UX designers to create an optimum user experience. Prepared and presented instructional webinars for customers and internal teams.

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  IMSAR

  Jun 2019 - now

  Technical and Cost Proposal Writer

  Create content for proposals, white papers, slide decks, final reports, and other technical documentation and business development artifacts. Review industry, government, and Department of Defense solicitations, identifying the requirements, scope of work, and customer needs. Work closely with sales, engineering, and manufacturing teams to gather data, and translate technical content into clear responses. Conduct strategy meetings to discuss and storyboard win themes, proposed solutions, technical merit, and commercialization plans. Proofread, edit, and correct technical content for grammar and accuracy. Acted as Proposals team lead for 1.5 years, which involved managing a small team of writers responsible for creating all business development and technical documentation. Show less