Valeriia Sichova

Valeriia Sichova

Customer Relations Manager

location of Valeriia SichovaUkraine

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  • Timeline

  • About me

    Talent Acquisition Specialist @ NDA Fintech group | IT Recruitment

  • Education

    • SoftServe

      2020 - 2020
      HTML5/ CSS3/ JAVASCRIPT FUNDAMENTALS
    • Medical College of Dnepropetrovsk Region, Ukraine

      2010 - 2013
      Медсестринское дело

      Activities and Societies: President of the College. The leader of the student government.

    • Hillel IT School

      2017 - 2017
      IT Recruitment & HR
  • Experience

    • SPORT LIFE

      Jun 2014 - May 2017
      Customer Relations Manager

      • Make outgoing calls• Sales plan implementation• Fill in report• Management membership expansion• Work under the pressure• Arrange and prepare presentations • Organize Trainings and Teambuilding• Handle customer inquiries and complaints• Improve the quality of customer service• Manage Negotiations

    • AB Soft

      May 2017 - Apr 2018
      Recruiter

      - Driving full-cycle recruitment process for IT and non-IT positions with different seniority and complexity, ensuring the best possible candidate experience and results for the business.-Taking responsibility for full life cycle recruitment for IT specialists fromjunior to lead level-Recruiting IT specialists (QA/DevOps/OPS/JS/Java/ProjectManager/PHP/C++/etc.)-Arranging technical interviews-Managing a variety of vacancies, prioritization, multitasking

    • Erbis

      Sept 2020 - Jan 2024
      People Partner/Recruiter

      -Development of HR processes in a company from scratch-Maintain and develop company HR brand.-Providing employees engagement surveys about their satisfaction with working in our company-Create company policies that will encourage a healthy work environment-Cooperating with Hiring Managers to develop position profile and to understand overall needs and requirements.-Recruiting active and passive candidates, and continually building a pipeline of candidates.-Interviewing .-Providing feedbacks and offers.-Supervising the work of contractors (recruiting agencies and freelance recruiters) Show less

    • NDA Fintech group

      Jan 2024 - now
      Talent Acquisition Specialist

      -Talent Acquisition: Recruit top talent in IT and finance sectors through various channels.-Candidate Screening: Review resumes and conduct initial screenings to assess qualifications and fit.-Interview Coordination: Schedule and organize interviews between candidates and hiring managers.-Candidate Experience: Ensure positive candidate experience with timely communication and feedback.-Employer Branding: Promote company culture and values to attract talent.-Collaboration with Hiring Managers: Partner with managers to understand hiring needs and criteria.-Recruitment Strategy: Develop and implement strategies to meet hiring goals.-Applicant Tracking: Manage applicant tracking system and recruitment metrics. Show less

  • Licenses & Certifications