Ken Ko

Experience

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  PCCW

  Jan 2000 - May 2005

  Business Development Manager
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  JOS

  May 2005 - Jan 2022

  Hardware and System MaintenanceIn addition to the standard warranty coverage for your hardware, JOS offers extended warranties and maintenance services to protect your investments and minimise downtime due to hardware failure. Our adaptable plans cover everything from computer hardware, POS system through business appliances to enterprise systems, and include fast, reliable and cost-effective support.Support* Dedicated customer service centre – specialist support , remote diagnostics & dispatch of engineers* Enhanced onsite support – service levels beyond manufacturers’ standard onsite support with engineers guaranteed on site as quickly as within 2 hours* Post-warranty maintenance coverage – upon expiry of a vendor’s warranty, JOS provides continuous support, services and stocked parts for your equipment* Loan support – in case of equipment breakdown, we provide equivalent or higher specification loan units to minimise disruption to your business* JOS Repair Centre – our workshop provides continuous support for your equipment, including end of life productsDeployment and Implementation ServiceSupported by a team of 1,400 professional and technical staff in Hong Kong, our deployment service, e.g Point of Sales(POS) Solution deployment, Managed Printing Solution deployment, is well known for its wide vendor coverage and qualified expertise. For large-scale deployment projects, specialists will be assigned to review the customer’s environment, confirm pre-installation prerequisites, clarify pre-installation queries with the customer, and perform the installation. Value-added services such as image cloning (pre-load image copy to new PCs before delivery) and data migration services are available to cater to customers with more complex requirements. Show less

  • Head Of Technical Services

    Jan 2019 - Jan 2022

  • Head of Maintenance Services

    Jan 2018 - Jan 2019

  • Head of Service Delivery, Maintenance Services

    May 2015 - Jan 2018

  • Senior Marketing and Business Development Manager

    May 2005 - May 2015
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  Digital One Solutions

  Jan 2022 - Dec 2023

  Managing Director

  我們的信念源自於一滴水，聚水化雲。捷圖科技 矢志成為眾雲服務第一供應商。所以我們的核心信念，就是成為業界的Alpha!我們深信， 只要不懈的努力，默默耕『雲』， 未來就會 充滿機遇，雲後必看見彩虹。 這不只是一份期盼，還是對員工、客戶、供應商和合作伙伴的一份應許。Our belief originates from small drops of water, gathered together to form clouds.Digital One Solutions is determined to become the leading provider of cloud services, aka alpha of the industry!As long as we put in unremitting efforts to cultivate our 'clouds' with strong collaboration with our stakeholders, our future will be the mesmerizing rainbow behind the cloud. This is a commitment to all our employees, customers, vendors and partners. Show less

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  電回之家 Household Eletronics Reborn

  Jun 2022 - now

  Co-Founder and Technical Director

  HER Group Limited was established in June 2022. A group of caring people organized a small home appliance repairing pioneer, unleashing their mechanic know-how to bestow the 2nd life on home electronic appliances; it becomes waste reduction, resources re-circulation, and transform waste into various valuable resources. At the same time, we can also pass our skills from generation to generation, thereby achieving a “multi-win situation”, and making a better environment for the community.