Chiaki Liu

Experience

• 

  礼来

  Jan 2014 - now

  Lead team to work closely with marketing and cross-function teams, define digital transformation strategy and Implement next generation commercial engagement platforms and solutions to transform our commercial model, build MCE capabilities and digitizations including SFDC platforms, website, email, social media solutions and dashboard measurement, analytics platforms for more than 100+ countries. In addition work as UK Hub CIO(hub IT leader), part of UK hub lead team, lead IT department to drive digital transformation for whole UK hub, partner will all functions to define and implement digital transformation solutions and IT platforms. Show less Lead the hybrid team including Sales Operations, Marketing Operations and Business Intelligence. Define, implement and optimize digital transformation for sales and MKT processes. Partner with IT to build various systems to enable the digital transformation and built data driven decision making foundation including optimized and automate end to end customer program management process and system; CRM systems; consolidated data warehouse and analytics platforms, standardized dashboards, enable more flexible data analysis to support sales & marketing capabilities. Show less

  • Executive Director, Omnichannel Engagement & Commercial Analytics

    Jun 2020 - now

  • IT Director, Marketing Capability & Operations

    Jun 2017 - May 2020

  • Director, Business Intelligence and Commercial Operations

    Jan 2016 - May 2017

  • Business Intelligence Associate Director

    Jan 2014 - Dec 2015