Ricardo Ramiro

Experience

• 

  IBM

  Jan 2008 - Dec 2011

  Responsible for leading local implementation of global transformation project: finding opportunities for elimination and simplification of tasks, standardization and automation, transitioning activities to low cost centers and obtaining synergies within the different countries. Use business analytics to deliver high value insight to sales leaders and analyze trends to improve sales results and customer satisfaction. Deliver support to business unit leader in order to meet targets, goals and achieve business objectives. Develop and execute business plans, measure and ensure correct booking of results, and analyze volumes, revenues and profit. Manage reporting systems including pipeline management, forecasting, budgeting and resource planning. Act as an interlock between sales, finance and management to ensure a consistent selling incentives plan.

  • Sales Operations Transformation Leader Spain, Portugal, Greece and Israel.

    Apr 2011 - Dec 2011

  • IBM Global Financing – Sales Operations Leader Spain, Portugal, Greece and Israel.

    Jan 2008 - Apr 2011
• 

  ITnow

  Jan 2012 - Jul 2020

  Business Operations Manager

  Operations Manager in the Joint Venture created between IBM and CaixaBank for managing IT outsourcing services of Grupo "la Caixa".

• 

  IBM

  Jul 2020 - now

  Project Executive

  Naturgy LATAM & Processes

• 

  Relyonit S.L.

  Jul 2021 - now

  RelyonIT CFO & PE

  A Joint Venture to deliver IT services to Naturgy Group