Timothy (Tim) Alvarez

Experience

• 

  Hoechst Celanese

  Jan 1986 - Jan 1996

  Mainframe Computer Operator/Lead

  Mainframe computer operator for 3 years, then became Team Lead and Supervisor for the remaining years. The data center was outsourced in 1996 and no positions were offered with the outsourcer. Responsible for running nightly batch jobs and backups, including weekly, month end, quarter end and year end cycles. Also worked with support to create and implement automation scripts for IPLs. Worked with TSO, JCL, NCP, etc.

• 

  IBM

  Jan 1997 - Jan 2012

  I was a Project Mgmt/Transition Mgr for new accounts coming into the Major Incident Management team. I was responsible for ensuring that the new customer understood our process and if any customization was needed, I would handle. I also handled any projects for the Team that dealt with rates and costs. I also worked with a teammate on our monthly overall costs and labor for IBM. I began as a Distributed Operator and worked my way up to a Team Lead. I then moved over to handle the new business and transitions for the department. I also led projects for the group.

  • Major Incident Mgmt Analyst

    Sept 2006 - Jan 2012

  • Operations Analyst/Project Manager

    Jan 1997 - Sept 2006
• 

  IBM

  Apr 2012 - Sept 2021

  I am currently the IBM Cloud Sales to Delivery Boarding Squad Lead, driving new customer on boardings/enablements and transformation projects. My global team consists of project managers and technical resources from several countries. People call me the firefighter, if there are issues, you can usually find me in the middle of it, trying to correct it as quick as possible. I am currently the Global Technical Team Lead & Project Manager for CMS Cloud Computing, driving new customer enablements and transformation projects. My global team consists of project managers from several countries. People call me the firefighter, if there are issues, you can usually find me in the middle of it, trying to correct it as quick as possible.ITIL V3 Certified (2010)

  • IBM Cloud Sales to Delivery Boarding Squad Lead

    Nov 2017 - Sept 2021

  • IBM Cloud Managed Services - Global Technical Lead - CMS Borading/Enablement Team

    Apr 2012 - Nov 2017
• 

  Kyndryl

  Sept 2021 - now

  Sr Project Manager - Cloud On Boarding Squad Lead

  Squad Lead for On Boarding new customers into various Cloud offerings (IBM Cloud, Azure, OCI, AWS), consisting of a team of Global Project Managers, Network Engineers and Active Directory SMEs.