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Austin Bittinger

Austin Bittinger

IT Systems Administrator/IT Intern

Followers of Austin Bittinger123 followers
location of Austin BittingerGreater Pittsburgh Region

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  • Timeline

  • About me

    Information Technology Business Analyst at PPG Industries

  • Education

    • Kittanning High School

      2009 - 2013

      Activities and Societies: Math League, Quiz Bowl

    • Penn State University

      2013 - 2017
      Bachelor of Science (B.S.) Information Sciences and Technology

      • Chancellor's Award• Provost Award• Bruno-Higginson Trust Scholarship

  • Experience

    • NexTier Bank

      May 2016 - Aug 2016
      IT Systems Administrator/IT Intern

      • Conducted a legacy hardware replacement project. Legacy computers, servers, and other hardware were identified, discarded, and replaced under my supervision.• Eliminated sensitive data on multiple types of storage devices • Identified and troubleshot hardware and software problems via telephone support lines

    • PPG Industries

      May 2017 - now

      • Lead a project to develop a customer facing, self-service subscription management platform.• Gather and analyze business requirements for enhancements and support of internal and external applications.• Document and develop technical requirements to propose solutions for business problems.• Analyze and improve standardized business processes and service level agreements.• Create and run test plans and test cases for developed solutions of applications.• Manage a backlog of work items for several internal and external applications. Show less

      • IT Business Analyst

        Sept 2021 - now

      • IT Service Team Leader

        Dec 2018 - Sept 2021

      • IT Training Analyst

        May 2018 - Dec 2018

      • IT Service Analyst II

        May 2017 - May 2018

  • Licenses & Certifications