Fadi Abdo

Experience

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  Anita’s Kitchen.

  May 2001 - Feb 2004

  Senior Steward

   Courteously greeted customers and promptly escorted them to reserved tables; ensured high quality customer service at all times Stayed alert and paid special attention to regular guests, took accountability for all customer issues; promptly resolved customer complaints and motivated staff to provide quality guest services Conducted training sessions for new and junior staff Assisted guests in selection of menu options and wine lists Maintained and updated the guest log book Learnt Order Taking, Beverage Inventory Taking, and Firing KOT & BOT as well as generating Check for the Tables with Micros. Show less

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  Comfort Suites

  Apr 2004 - Jun 2006

  Night Auditor & MOD (Manager on duty)

  • Learnt Opera Property management system & perfected it to the supervisory level.• Audited the Day sales, Guest folios as well as the entire Guest ledger.• Handled the entire front office operation in the graveyard shift & prepared for the morning operations.• Handled the eventual emergency situations at the front office.• Handled the balancing of the City ledger as well as advance ledger.

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  LA Shish

  Aug 2006 - Jan 2010

  Assistant Manager

  Staffing, training and develop employee customer service skills through orientations, ongoing feedback and by conducting performance reviews.Closely monitoring the safety of the restaurant guests and staff through execution of food safety and restaurant safety standards and guidelines Improving growth by maintaining our base customers satisfied, while coming up with new methods to increase the number of our clientele. Handling Month end Inventories & Monthly ordering according to the Monthly sales forecast. Show less

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  Al Jaber Catering & Housing Services

  Jan 2013 - now

  Food & Beverage Cost Controller/ Food & Beverage Tender Estimator

  Monitoring and computing the operation fixed and variable costs and comparing costs to budgets. Comparing budget amounts to actual expenses. Helping management adjust project costs while work is still in progress. Reporting periodic financial statements to a company's finance chief and ensuring that accounting procedures and systems are adequate and functional.