Brian Mathenge

Experience

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  Brains With Concepts

  May 2015 - Dec 2017

  Research Analyst

  BWC specializes in delivering top-tier research writing, dissertations, essays, and product analysis (SEO). Their highly skilled writers and analysts are dedicated to producing meticulously researched and professionally written content tailored to specific needs.

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  LETSWRITE

  Sept 2016 - now

  Senior Technical Writer

  - Created content for in-software help system and web-based manuals using MadCap Flare.- Developed and maintained code and API documentation using GitHub, Slate (creating interactive documentation sites), and Postman (API testing and detailed documentation)- Reviewed and edited user interface text, working closely with other teams to ensure consistency and clarity (Software Development Life Cycle (SDLC)).- Organized a repository of documents for the organization’s processes by writing and updating internal conceptual and procedural documentation.- Translated and proofread large-scale, complex business documents using an internal content management system, paying attention to detail and observing deadlines.Proficiency: Expert in multiple text-editing and publication systems, including GitHub.Software and hardware documentation for end users and developers.AWS and cloud documentation.Prolific in DevOps practices (CI/CD, GitLab, Jenkins).Authoring documentation such as MadCap Flare, Markdown, DITA, Git, and Content Management Systems.Workflow optimization: Implementation of workflow solutions. Show less

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  Integrated Living Services

  Mar 2024 - Jan 2025

  Data Quality Analyst

  - Built and maintained monthly client reports, leading to improved data visibility and actionable insights for informed business decisions.-Implemented data visualization techniques using SQL and Power BI, that improved data accessibility, resulting in a 25% reduction in report generation time within 3 months (June 2024- September 2024).- Created predictive models that improved forecasting accuracy by 15%, enabling better strategic decision-making and cost savings for the company within 3 months. Show less