Wren Lester, PhD, CPXP, CPHQ, LSSBB

Wren Lester, PhD, CPXP, CPHQ, LSSBB

Corporate Director Performance Improvement and Strategy

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location of Wren Lester, PhD, CPXP, CPHQ, LSSBBNew York, New York, United States

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  • Timeline

  • About me

    Chief Experience Officer

  • Education

    • Seton Hall University

      -
      Doctor of Philosophy - PhD Health/Health Care Administration/Management
    • The New School

      -
      Master's degree Health/Health Care Administration/Management
    • Rutgers University

      -
      Bachelor's degree Business Administration and Management, General
  • Experience

    • RWJBarnabas Health

      Apr 2004 - Jan 2018
      Corporate Director Performance Improvement and Strategy
    • Planned Parenthood of Greater New York

      Jan 2018 - Nov 2018
      Assoc. Vice President Patient Experience
    • Downstate Health Sciences University

      Nov 2018 - Apr 2024
      Chief Experience Officer
    • ChristianaCare

      Apr 2024 - now
      Chief Experience Officer
  • Licenses & Certifications

    • Six Sigma Black Belt

      Juran
      Nov 2010
      View certificate certificate
    • Certified Patient Experience Professional (CPXP)

      The Beryl Institute
      Nov 2024
    • Certified Professional in Healthcare Quality (CPHQ)

      NCQA
      Jan 2017