Alejandro Gen

Experience

• 

  BASF

  Nov 2010 - Oct 2014

  • Provide technical expertise and leadership to OEM customers in support of BASF’s coatings portfolio, including the development and application of products, processing techniques and problem solving.• Technical service support of automotive coatings for several customers such as: GM Silao, GM Ramos Arizpe, GM Flint, Tesla, Nissan Smyrna, Honda Alliston and Honda Marysville. Always looking for continuous improvement of the process and products.Projects:• Introduction and localization of the new 2014-2015 WBBC color portfolio for Nissan Smyrna, Tennessee.• Material formula and sprayout equipment change (from Gun-Gun to Bell-Bell) for the WBBC colors portfolio at GM Ramos Arizpe. Show less

  • Laboratorista Especializado

    Mar 2012 - Oct 2014

  • Laboratorista CC

    Nov 2010 - Mar 2012
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  Axalta Coating Systems

  Oct 2014 - May 2016

  Ingeniero formulador R&D

  • Management of 4 employees including planning, coordinating and supervising activities within the laboratory. Tropicalization / adaptation of OEM technologies / products for Mexico. Workabilities test matrix engineering design and issues follow up with customers at the assembly plants.• Key account responsible for Honda Celaya and Honda Guadalajara, working along with the technical service, supply chain, process managers, quality control, manufacturing and R&D USA / Japan team. Ensuring the success in the launch of new colors and keeping the optimal performance of the current products.• Lead and support launch colors project using APQP (Advance Product Quality Plan) and FMEA (Failure Mode and Effect Analysis) methodologies.• Product formula reduction projects (variable margin) according to the global requirements. Show less

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  Audi México

  Jun 2016 - Mar 2021

  Supervisor de Calidad Pintura

  • Quality management system responsible (quality handbook update, responsible for process and systems audits internals/external: VDA6.1, VDA 6.3, ISO 9001). • Responsible for color evaluation between body car and plastic parts.• Measurement equipment management (calibration, metrological studies). • Trials in line/spraybooths (Filler, BC and CC) in order to improve process and final product quality (color and appearance improvement in bodycars, filmbuild measurement, adhesion test). Show less

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  Grammer Automotive Puebla, S.A. de C.V.

  Aug 2021 - Apr 2022

  Quality engineer

  *Quality management system co-responsible*Ensure the quality requirement on new products and in the serie *Customer claims register for new releases an in the series*Process / first piece release responsible.*Product audits*APQP and PPAP aprovals with customer*Process and engineering changes implementation*Register and update control plans, inspection plans and IMDS for new releases and in serie production

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  TB&C

  Apr 2022 - Jul 2023

  Customer Quality Engineer

  *Customer satisfaction through attention requeriments in time. *Failure analysis along with a multi-disciplinary team using several methods in orden to fine root cause (8D's, Ishikawa, 5Why's).*Channel customer complaints (line or field) to the responsible areas for root cause analysis, corrective and preventive actions until closure*Give immediate support to customers (containment actions/sortings) due to quality issues in our products. *Generate statistics (PPM's) according to customer claim Show less

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  Tenneco

  Jul 2023 - now

  *Customer satisfaction through attention requeriments in time. *Failure analysis along with a multi-disciplinary team using several methods in orden to fine root cause (8D's, Ishikawa, 5Why's).*Channel customer complaints (line or field) to the responsible areas for root cause analysis, corrective and preventive actions until closure*Give immediate support to customers (containment actions/sortings) due to quality issues in our products. *Generate statistics (PPM's) according to customer claims Show less

  • Supplier Quality Engineer

    Mar 2024 - now

  • Customer Quality Engineer

    Jul 2023 - Mar 2024