Andrew Howell

Experience

• 

  Sam's Club

  Jul 2007 - Dec 2008

  Cashier, Parking Lot Attendant

  · Operated cash register and scanner.· Provided excellent efficient customer service to members.· Maintained orderly appearance of register area and kept supplies stocked.· Communicated customer requests to management.· Sold and promoted credit cards, memberships, and various other services to customers.

• 

  BIOLA UNIVERSITY CAMPUS SAFETY

  Aug 2009 - Dec 2010

  Cadet

  • Customer Service - provide friendly customer service to all students, faculty, and visitors on campus.• Crime Prevention - maintain constant surveillance for criminal activity• Disaster Preparedness - be a resource for the entire department in various emergencies (crowd, traffic control, etc.)• Provide safety escorts for students, faculty, and visitors when necessary• Monitor incoming radio traffic on walkie-talkie• Communicate any requests from students, faculty, and visitors to the appropriate management• Be a representative of Biola University to students, faculty, and visitors• Complete any other tasks as assigned from time to time by any officer. Show less

• 

  BIOLA UNIVERSITY SPIRITUAL LIFE DEPARTMENT

  Jan 2010 - May 2010

  EMI Spring Break Trip Co-Leader

  • Created strong team morale by encouraging, empowering and motivating individuals to serve to the best of their abilities.• Generated and planned approved $13,000 budget for a 32 person, 10-day trip. (transportation, food, insurance, donations, supplies, etc.)• Analyzed trends of spending and reported key metrics of the use of money• Prepared detailed statements for others to easily understand the budget with effectiveness• Utilized advanced Excel features to prepare comprehensive reports of expenditures• Scheduled entire trip with staff (activities, arrival times, service projects, food preparations, lodging)• Accountable for $13,000 team budget during the trip.• Ensured safe and punctual arrival for team to scheduled events and destinations.• Updated each team member’s received financial aid.• Represented Biola University with honor and integrity. Show less

• 

  Debt-Proof Living

  Sept 2010 - Dec 2010

  Sales/Marketing Intern

  • Increased customer tracking abilities through implementation/maintenance of Google Analytics• Generated new revenue streams through implementation of Google Adsense• Measured effectiveness of customer interaction through marketing email campaign metrics click-through rate (CTR), cost-per-click (CPC), and open rate• Analyzed and communicated marketing research campaign metrics to management causing a 10% increase in customer acquisition• Leveraged Social Media Marketing and Search Engine Marketing strategies to improve brand awareness Show less

• 

  Elsinore Valley Municipal Water District

  May 2011 - Feb 2012

  Finance Intern

  • Researched payment history of cell site lease agreements on an on-going basis to determine outstanding balances – initiated project to recoup over $5,000 of unpaid rental payments• Performed data analysis on accounting functions to ensure data integrity through cost verifications • Prepared a variety of financial reports to root-cause all efficiencies and inefficiencies of finance department• Trained new employees on ERP software systems in order to maintain integrity of detailed accounting functions Show less

• 

  County of Riverside Fire Department

  Jul 2012 - Apr 2015

  • Coordinated and improved training class registration, payment and scheduling business processes• Projected future revenue streams for budget preparation• Assisted in the preparation and maintenance of a program budget and the establishment of fiscal control; • Tracked accounts receivable and calculated accurate billing invoices• Utilized Oasis for financial deposits, and purchase orders• Provided technical supervision to staff maintaining and compiling computer generated spreadsheets, tracking incoming revenue, auditing daily deposits reconciliations, preparing daily deposits.• Wrote and revised procedures, program guidelines, and training manuals. Show less • Coordinated and improved training class registration, payment and scheduling business processes• Projected future revenue streams for budget preparation• Assisted in the preparation and maintenance of a program budget and the establishment of fiscal control• Tracked accounts receivable and calculated accurate billing invoices• Utilized Oasis for financial deposits, and purchase orders• Provided technical supervision to staff maintaining and compiling computer generated spreadsheets, tracking incoming revenue, auditing daily deposits reconciliations, preparing daily deposits.• Wrote and revised procedures, program guidelines, and training manuals Show less

  • Training Class Coordinator - Office Assistant III

    Feb 2014 - Apr 2015

  • Administrative Services Analyst I

    Jul 2012 - Feb 2014
• 

  Riverside County Waste Resources

  Apr 2015 - Aug 2016

  Administrative Services Assistant

  • Process requisitions into approved purchase orders for the purpose of updating and distributing information and/or acquiring resources in compliance with established guidelines• Assist buyers with preparing formal bid documents• Solicit vendors for the procurement of goods• Inform other staff and vendors regarding procedural requirements (e.g. ordering and purchasing procedures, available funds, etc.) for the purpose of facilitating the purchasing process with established practices• Maintain purchasing documents, files and records (RFPs, RFQs, vendor files, etc.)• Review documents and data (e.g. incoming requisitions, past purchases, reconciliations, inventories, etc.) for the purpose of ensuring completeness and accuracy of purchasing process• Monitor vendor contract compliance Show less

• 

  Riverside County Department of Public Social Services

  Sept 2016 - Aug 2017

  Administrative Services Analyst II
• 

  California Baptist University

  Feb 2018 - now

  Student Success Coach/Technology Coordinator