Shakaib Farooqui

Shakaib Farooqui

Call Center Executives

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  • Timeline

  • About me

    Deputy Manager People & Culture @ Nisum

  • Education

    • Iqra University

      2012 - 2015
      Master of Business Administration (MBA) Human Resources Management
    • Karachi University

      2009 - 2010
      Bachelor of Commerce (B.Com.)
  • Experience

    • The F Source communication Call centre

      Apr 2010 - Aug 2010
      Call Center Executives
    • ‎Merck PVT Ltd

      Oct 2014 - Nov 2014
      Intern
    • People Management Services

      May 2015 - Dec 2015
      HR Executive

      Developing a pool of qualified candidates in advance to fulfill the requirement.Collecting resumes from different paid and unpaid channels.Providing end-to-end recruitment services to clients. Pre-screening, interviewing and selecting potential candidates as per the client’s need.Documentation and joining processing.Maintain employee records and update records timely.Pre hiring and post-hiring documentation. Operating Biomatrix attendance system for attendance.Payroll Processing. Show less

    • KARWAN-E-HAYAT

      Jan 2016 - Jun 2016
      HR Assistant

      Maintain Attendance of employees.Maintain Leave record by extracting the data from the bio-matrix machine & prepare to leave statements.Extract the data from the attendance punching machine & prepare the attendance report of the Employee for payroll Processing.Process Employee Cards ensure that every employee have their ID Cards.Preparation of Transfer letters increment letters, Confirmation letters, Offer letters, Appointment letters.Maintain and update the organogram of the company.Responsible to maintain and update Employee data Maintaining personal files, ensuring all necessary documents must present as per the checklistTo manage the Performance Appraisal Exercise Draft and design of recruitment advertisement for newspapersPerform any other assignment given by the Head of DepartmentWelcome the newly recruited employees and brief them about KeH’s Service Rules and overall structure.Organized annual picnic.Conduct an Exit Interview.Coordinate and communicate with different recruitment agencies to fulfill the hiring needs. Simultaneously maintained their database, so that we can fulfill the hiring need within time. Scheduling interviewsPre hiring and post-hiring documentation. Show less

    • MUFG

      Jun 2016 - Aug 2017
      HR Officer

      Process daily attendance by downloading the date from Time Machine System and present it to all DH for their review and finally to Management. Process Staff leaves applications and maintain their record in an orderly manner with updating filing.To prepare monthly control sheet of leaves status and late coming for DH/Management review.To arrange insurance cover for employees against employees Group Insurance and Medical Hospitalization Insurance on due dates.To coordinate with third parties for staff benefits/claimsTo ensure correct accrual of leave encashment, Medical & LFA and reversal there off. To disburse the same by preparing its vouchers along with posting in the smile on a semi-annual basis for accrual purpose and then reverse as per the procedure. To prepare and disburse overtime allowance relating to permanent and contractual staff.To prepare monthly reports of overtime for OCC representation.Fulfill the hiring need.Minimize the cost and gather resume from unpaid channels.Telephonic screening and shortlisting candidates and forward it for management review.Conduct assessment tests of candidates & Schedule the interviews Placing offers and negotiating offers with the shortlisted candidate.Pre-Hiring documentation must complete before joining as per the SBP requirement.Organizing orientation programs Add new employees’ information to the company’s payroll systemMaintain reconciliation sheet. Periodically audit HR database & files to ensure accuracy and up-to-date information. Show less

    • Nisum

      Aug 2017 - now

      i. Nisum Global CSR & Sustainability Task Forceii. Nisum Global Synergies Task Force iii. Nisum Recruitment Pilot Run (Chile & Pakistan) Ensure timely and proper initiation of the appraisal system, adhering to policy, and compiling all data and statistics related to salary, promotions, etc. Manage and authenticate job descriptions of the company. Develop and execute orientation plans for new hires. Lead the identification of critical organizational roles, perform comprehensive skill gaps analysis, and develop strategic development plans to ensure effective succession planning and talent management. Ensure development plans are in place for all key talent and support line management in the identification, development, and retention of a pool of talents within the operational functions. Consolidate HR data on employee movement and prepare other HR-related reports. Execute organizational development and employee engagement initiatives. Develop and monitor an annual budget for the Human Resources Department. Conduct a continuing study of all Human Resources policies, programs, and practices to keep management informed of new developments. Lead the implementation of the performance management system. Review and upgrade the HR manual periodically. Arrange and manage employees' engagement activities. Lead competitive market research to establish pay practices and pay bands that help recruit and retain employees. Initiate and execute the comparative analysis of benefit surveys of competitors, and design and implement policies after comparison. Manage payroll. Show less

      • Deputy Manager People & Culture

        Apr 2022 - now
      • Assistant Manager People & Culture

        Sept 2020 - Apr 2022
      • Sr. Executive People & Culture

        Apr 2019 - Aug 2020
      • HR Executive

        Aug 2017 - Mar 2019
    • Baitussalam

      Mar 2019 - now
      Human Resources Consultant
  • Licenses & Certifications