
Shakaib Farooqui
Call Center Executives

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About me
Deputy Manager People & Culture @ Nisum
Education

Iqra University
2012 - 2015Master of Business Administration (MBA) Human Resources Management
Karachi University
2009 - 2010Bachelor of Commerce (B.Com.)
Experience

The F Source communication Call centre
Apr 2010 - Aug 2010Call Center Executives
Merck PVT Ltd
Oct 2014 - Nov 2014Intern
People Management Services
May 2015 - Dec 2015HR ExecutiveDeveloping a pool of qualified candidates in advance to fulfill the requirement.Collecting resumes from different paid and unpaid channels.Providing end-to-end recruitment services to clients. Pre-screening, interviewing and selecting potential candidates as per the client’s need.Documentation and joining processing.Maintain employee records and update records timely.Pre hiring and post-hiring documentation. Operating Biomatrix attendance system for attendance.Payroll Processing. Show less

KARWAN-E-HAYAT
Jan 2016 - Jun 2016HR AssistantMaintain Attendance of employees.Maintain Leave record by extracting the data from the bio-matrix machine & prepare to leave statements.Extract the data from the attendance punching machine & prepare the attendance report of the Employee for payroll Processing.Process Employee Cards ensure that every employee have their ID Cards.Preparation of Transfer letters increment letters, Confirmation letters, Offer letters, Appointment letters.Maintain and update the organogram of the company.Responsible to maintain and update Employee data Maintaining personal files, ensuring all necessary documents must present as per the checklistTo manage the Performance Appraisal Exercise Draft and design of recruitment advertisement for newspapersPerform any other assignment given by the Head of DepartmentWelcome the newly recruited employees and brief them about KeH’s Service Rules and overall structure.Organized annual picnic.Conduct an Exit Interview.Coordinate and communicate with different recruitment agencies to fulfill the hiring needs. Simultaneously maintained their database, so that we can fulfill the hiring need within time. Scheduling interviewsPre hiring and post-hiring documentation. Show less

MUFG
Jun 2016 - Aug 2017HR OfficerProcess daily attendance by downloading the date from Time Machine System and present it to all DH for their review and finally to Management. Process Staff leaves applications and maintain their record in an orderly manner with updating filing.To prepare monthly control sheet of leaves status and late coming for DH/Management review.To arrange insurance cover for employees against employees Group Insurance and Medical Hospitalization Insurance on due dates.To coordinate with third parties for staff benefits/claimsTo ensure correct accrual of leave encashment, Medical & LFA and reversal there off. To disburse the same by preparing its vouchers along with posting in the smile on a semi-annual basis for accrual purpose and then reverse as per the procedure. To prepare and disburse overtime allowance relating to permanent and contractual staff.To prepare monthly reports of overtime for OCC representation.Fulfill the hiring need.Minimize the cost and gather resume from unpaid channels.Telephonic screening and shortlisting candidates and forward it for management review.Conduct assessment tests of candidates & Schedule the interviews Placing offers and negotiating offers with the shortlisted candidate.Pre-Hiring documentation must complete before joining as per the SBP requirement.Organizing orientation programs Add new employees’ information to the company’s payroll systemMaintain reconciliation sheet. Periodically audit HR database & files to ensure accuracy and up-to-date information. Show less

Nisum
Aug 2017 - nowi. Nisum Global CSR & Sustainability Task Forceii. Nisum Global Synergies Task Force iii. Nisum Recruitment Pilot Run (Chile & Pakistan) Ensure timely and proper initiation of the appraisal system, adhering to policy, and compiling all data and statistics related to salary, promotions, etc. Manage and authenticate job descriptions of the company. Develop and execute orientation plans for new hires. Lead the identification of critical organizational roles, perform comprehensive skill gaps analysis, and develop strategic development plans to ensure effective succession planning and talent management. Ensure development plans are in place for all key talent and support line management in the identification, development, and retention of a pool of talents within the operational functions. Consolidate HR data on employee movement and prepare other HR-related reports. Execute organizational development and employee engagement initiatives. Develop and monitor an annual budget for the Human Resources Department. Conduct a continuing study of all Human Resources policies, programs, and practices to keep management informed of new developments. Lead the implementation of the performance management system. Review and upgrade the HR manual periodically. Arrange and manage employees' engagement activities. Lead competitive market research to establish pay practices and pay bands that help recruit and retain employees. Initiate and execute the comparative analysis of benefit surveys of competitors, and design and implement policies after comparison. Manage payroll. Show less
Deputy Manager People & Culture
Apr 2022 - nowAssistant Manager People & Culture
Sept 2020 - Apr 2022Sr. Executive People & Culture
Apr 2019 - Aug 2020HR Executive
Aug 2017 - Mar 2019

Baitussalam
Mar 2019 - nowHuman Resources Consultant
Licenses & Certifications
- View certificate

Unconscious Bias
LinkedInOct 2020 - View certificate

Business Ethics
LinkedInNov 2023 - View certificate

Talent Sourcing
LinkedInOct 2020 - View certificate

Communicating Employee Rewards
LinkedInJan 2024 - View certificate

Values and Ethics: Case Studies in Action
LinkedInNov 2023 - View certificate

Human Resources: Leadership and Strategic Impact
LinkedInSept 2023
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