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Samuel Frank

Samuel Frank

Customer Service Executive

Followers of Samuel Frank608 followers
location of Samuel FrankIndia

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  • Timeline

  • Skills

    Customer service
    Sales
    Customer satisfaction
    Team leadership
    Project management
    Operations management
    Automotive
    Business development
    Call centre operations
    Print management
    Supply chain management
    Service delivery
    Management
    Leadership
    Team management
    Recruiting
    Executive search
    Performance management
    Crm
    Customer relationship management

  • About me

    A self-motivated Leader and capable service delivery Administrator with over 9 plus years’ of experience in dealing with clients from United States and United Kingdom. My area of expertise are BPO, Client Services & Head Hunting.

  • Education

    • Corley Higher Secondary School

      1999 - 2001
      High School SSLC & HSC pass

      Activities and Societies: NCC 'A' Certificate passed A grade

    • Bharathidasan University

      2001 - 2004
      Bachelor's Degree English Language and Literature/Letters Pass

      Activities and Societies: NCC 'C' Certificate passed B grade

    • University of Madras

      2006 - 2010
      Master's Degree Public Administration Pass

  • Experience

    • Sutherland

      Aug 2004 - Nov 2005
      Customer Service Executive

    • RR Donnelley

      Feb 2006 - Jun 2010
      Senior Customer Support Executive

    • Global Analytics India Pvt Ltd.

      Jun 2010 - Jan 2011
      Senior Executive

    • General Motors

      Nov 2011 - Dec 2014
      Fleet & Business Demonstration Administrator

      • To maximize Vauxhall fleet demo to customers in order to meet or exceed monthly targets.• Ensure that all Sales opportunities are maximized, generating sales growth from key customers.• Maintain long term customer relationships, ensuring that existing relationships are renewed.• Provide market and fleet operator feedback to Vauxhall.• To keep up to date with Vauxhall and competitor product offerings.

    • High Places International

      Jun 2015 - Nov 2015
      Executive Search Consultant

    • Oasis India

      Jan 2016 - Dec 2017
      Relationship Officer

  • Licenses & Certifications

    • Verified International Academic Qualifications

      World Education Services
      Jul 2020
      View certificate certificate

  • Honors & Awards

    • Awarded to Samuel Frank
      Appreciation (Gift Vouchers) Vauxhall Fleet Director Oct 2014 Received the appreciation by the Sales manager for doing an extra mile task, recognized by the Vauxhall Fleet Director.
    • Awarded to Samuel Frank
      Shining Star NCSC Manager Aug 2009 Attended 1500 emails and Quality
    • Awarded to Samuel Frank
      Shining Star (Hardcopy Team - NCSC) NCSC Manager May 2008 Achieving the target and topper in the team
    • Awarded to Samuel Frank
      Best Performer - NCSC NCSC Manager Jun 2007 Overall Best performance on the floor
    • Awarded to Samuel Frank
      Best Performer (HP Sales) HP CSR - OOW Mar 2005 Won the best performer award for the month of March 2005 by achieving top sales for OOW products.

  • Volunteer Experience

    • blood donation

      Issued by Bishop Heber College, Trichy on Jun 2001
      Bishop Heber College, TrichyAssociated with Samuel Frank