Serena Hall

Experience

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  Virginia Tech

  Jan 2019 - May 2019

  Student Intern

  Field study Intern at Virginia Tech Child Development CenterExperienced in over 280 hours of assessing children in multiple aspects including family functioning, emotional and social behaviors

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  Intercept Youth Services

  Oct 2019 - Jun 2020

  Therapeutic Day Treatment Counselor- QMHP-C

  Responsible for providing a wide range of therapeutic services to a caseload of 6-8 clients in an elementary school setting.Provide case management and service coordination to clients, their families, and support teams. Serve as a clinical liaison to referral sources and parents regarding progress and needs of client.Create and develop individualized service plans, quarterly service plans, and monthly progress report reviews to report to community funding sources.

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  IDEA Public Schools

  Jun 2020 - Dec 2021

  Special Education RISE Teacher

  Successfully diffused situations with unhappy clients by remaining professional and empatheticActed as a liaison between administrators and clients to help improve the businessImplemented effective research based practicesProblem solved as an individual to effectively provide clients with information

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  Keller Independent School District Schools

  Dec 2021 - Dec 2022

  Special Education Resource/Inclusion Teacher

  Acted as a liaison between clients and related service providers to ensure quality servicesImplemented problem solving skills to adapt to the needs of clients and their familiesBuilt and maintained cohesive messaging and executed plans consistently Successfully scheduled and managed strict deadlinesDesigned and adapted instructional materials for a diverse populations

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  NAVEX

  Dec 2022 - now

  Retention Account Manager