Robyn Theron

Experience

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  Forest44/La Pineta Restaurant

  Aug 2011 - Aug 2012

  Events Manager

  * Responsible for the production of events from conception through to completion.* Researching correct markets to identify opportunities for events.* Liaising with clients. * Detailed proposals like timelines, suppliers, staffing and budgeting. * Managing a budget. * Coordinating Venue and function from start to finish. * Email and telephone enquiries. * Managing Staff. * All administration invloved in organising an event.

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  Aquila Private Game Reserve

  Sept 2012 - Apr 2015

  * Managing a Super Yacht called The Nautilus* Responsible for the production of events from conception through to completion. * Researching correct markets to identify opportunities for events. * Liaising with clients and building relationships. * Detailed proposals like timelines, suppliers, staffing and budgeting. * Managing a budget/Account management* Health and safety regulations. * Coordinating Venue and function. * Email and telephone enquiries. * Managing Staff and team. * Quotes and administration. * Monthly/weekly salaries for staff. Show less

  • Senior Sales Executive

    Apr 2013 - Apr 2015

  • Events Manager on the Nautilus Yacht

    Sept 2012 - Mar 2013
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  Crown Group

  Jun 2015 - Aug 2015

  Events and Sales Executive

  * Achieve targeted levels of sales.* Identify opportunities, call and booking appointments with new potential business sources.* Develop and maintain relationships which will benefit both client and Group.* Maintain a current and accurate knowledge of Gibson Hall, specifics of catering within venue, and the client requirements.* Account management.* Attend site visits with clients to discuss event details.* Match Crown Group products to meet client requirements.* Attend client and Crown Group events (PR Events, Exhibitions etc).* Keep abreast of competitor activity and recommend any necessary tactical action.* Represent Crown Group in a professional manner at all times.* Undertake any reasonable duties as specified by Customer Services Manager and Group Director. Show less

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  Novus Leisure Balls Brothers Shoe Lane

  Aug 2015 - Jun 2017

  * Grow and maximize pre-booked sales, encompassing all aspects of Corporate and consumer channels* Event budgeting and management according to budgets or spend per head. Creating packages and proposals based on these budgets.* Work to pre-determined targets as set by the business, maximizing all opportunities to achieve these* Recruit, manage, conduct 1-1’s and appraisals to ensure the sales team are focused and target driven towards the venues sales strategy* Regular and up to date training for the sales team * Develop incentives to drive and motivate the team* Manage the key client base and develop new relationships with Pa’s and Event Managers* Create and execute a clear business plan for venue, detailing clear targets and objectives* Attend networking events, raising the profile of both the Sales Manager and the venue within the local community* Regular reporting and presentations to the head of sales* Attend/plan attendance for Conversion Days and actively drive cold-calling culture within the venue sales team* Be creative, passionate and positive in their interaction with the venue management, the wide Pre-booked sales team, and the related areas of the business such as Commercial and Operations* Maximize exceptional customer service and customer experience through the telephone and face to face* Maximize all Social media areas to promote and sell the venues offerings* Continually build and validate a database of contacts* Update and ensure compliance of CRM system and processes for the team* Arrange and conduct client meetings to promote the venue* Organise and execute showcase events ensuring attendance of key customers* Be creative, resourceful and develop local initiatives to drive Pre-booked sales Show less * Grow and maximise pre-booked sales. * Detailed proposals like timelines, suppliers and budgeting. * Ensuring events on are run succesfully and according to expectations. * Forming Client relationships and maintaining those relationships.* Handling operational and administrative functions to ensure specific events are delivered efficiently. * Team work.* Work to pre-determined targets as set by the venue Sales Manager, maximising all opportunities to achieve these.* Maintains exceptional customer service and provides the highest of standards for the customer experience via the telephone and face to face within venue operating hours* Daily reporting and continually build and validate a Database of contacts via data collection.* Social Media and marketing.* Arrange and conduct client meetings to promote the venue.* Organise and execute Showcase events ensuring attendance of key customers such as Event Bookers and Corporate Clients. Show less

  • Sales and Events Manager

    Aug 2016 - Jun 2017

  • Senoir Sales and Events Executive at The Last

    Aug 2015 - Aug 2016
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  Lord's Cricket Ground

  Jun 2017 - Aug 2021

  Events & Experiences Sales Manager

  To assist the Marylebone Cricket Club’s (MCC) Head of Sales with the management of Meetings &Events sales and assist with the creation and execution of the annual Meetings & Events Sales Plan.To implement key sales strategies to drive business growth. Responsible for proactively promoting Lord’s Cricket Ground as a major Meetings & Events (M&E) venue by liaising regularly with existing andpotential clients and agencies. Focus on financial delivery and quality standards.

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  I'll Be Mother

  Jul 2021 - Dec 2024

  • Head of Sales and Events

    Jan 2022 - Dec 2024

  • Event Sales Coordinator

    Jul 2021 - Dec 2024

  • Wedding Coordinator

    Jul 2021 - Aug 2021
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  Freelance

  Sept 2024 - now

  Freelance Home Economist and Food stylist
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  BBC

  Sept 2024 - Sept 2024

  Home Economist & Food stylist
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  Snowed-In Productions

  Nov 2024 - now

  Home Economist & Food stylist