Austin Overbye

Experience

• 

  Fossil Group, Inc.

  May 2016 - Nov 2018

  Sales Associate
• 

  Rothenberger Institute

  Sept 2017 - May 2019

  Teaching Assistant
• 

  True Hue

  Mar 2018 - Jul 2018

  Intern

  I interned for True Hue, a local home lifestyle brand. I did data analysis, finance, and customer relations directly with the owner of the company.

• 

  Luxottica

  Jul 2018 - Sept 2019

  Keyholder

  Sales, customer service, opening/closing store, floor sets, etc.

• 

  Sunglass Hut

  Dec 2018 - Jun 2019

  Assistant Store Manager
• 

  Prime Therapeutics

  Jun 2019 - Jan 2020

  Account Install Specialist

  -Build, test, and implement pharmacy benefits plans for several clients. -Utilizing macros and Microsoft excel to audit and build certain areas of plans. -Collaborate with team to request any sort of updates that may need to be made to make the build process more accurate.

• 

  Securian Financial

  Jan 2020 - Apr 2022

  • Worked as an analyst on an agile team for a tool/website called “Benefit Scout” (life insurance enrollment tool sold to our group clients) – defining requirements to enhance the tool.• Helped increase the accuracy of our site’s chatbot by over 20% through the utilization of Artificial Intelligence to predict a user’s next question. • Led an effort with the SalesForce Marketing Cloud team (and other cross-functional teams) to pilot a ‘communication opt-in’ effort, which allows users to opt-in to receive ongoing information about relevant insurance topics. • Led refining sessions every week with a team of developers to ensure the work that is being pulled into sprint is understood/complete, as well as completing relative sizing of the stories. • Collaborated with partnering teams in order to introduce new ideas/technology into Benefit Scout, including two new versions of the website with less customization (a quicker turnaround to get out the door for our clients), and allowing third party administrators (TPAs) access so their insureds could utilize the tool.• Took lead on client onboarding related work, and helped successfully onboard 45+ new clients in 2020, and 80 new clients in 2021 (200% to our proposed goal), showing a substantial growth/increased interest in our tool. Show less

  • Product Analyst

    Dec 2020 - Apr 2022

  • Keyot Crew212 Consultant

    Jan 2020 - Dec 2020
• 

  UnitedHealth Group

  May 2022 - May 2024

  • Serve as a consultant for OAS (Optum Advisory Services) where I manage IT based projects.• Currently managing a company initiative to help reduce the amount of paper forms we use and lead a talented product team to create new web-based experiences for our project stakeholders, collaborating with cross-functional teams across the organization.• Drives the effort to ensure our forms are WCAG 2.1 AA compliant from an accessibility point of view, building a process to keep accessibility in our requirements when a new form experience build begins, all while partnering with our business partners/stakeholders to create accessibility documentation and transfer relevant knowledge.• Helps with a department effort to increase automated testing by being a SME of products we utilize, such as Gherkin syntax, Git, etc. • Writes requirements for feature work, helps groom the work in backlog refinement, and serves as our department Product Owner’s backup when making decisions on roadmap/priorities/production support. Show less

  • Senior Consultant

    Aug 2023 - May 2024

  • Consultant

    May 2022 - Aug 2023
• 

  True Hue

  May 2024 - now

  Director of Operations