Linh Dao

Experience

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  OU's Children Hospital

  Oct 2022 - Mar 2023

  Health Unit Coordinator

  - Performed accurate data entry into electronic medical record systems for patient information updates and billing purposes. - Communicated with patients, families and health care team members regarding patient care. - Answered phone and call lights promptly, forwarding calls or information to appropriate staff. - Maintained accurate medical records for all patients and ensured compliance with HIPAA guidelines. - Effectively coordinated patient care and administrative activities in a busy health unit setting. - Provided assistance to nurses by performing clerical duties such as scheduling appointments, transcribing orders, and filing documents. Show less

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  Walmart

  Apr 2023 - now

  Certified Pharmacy Technician

  - Maintained patient confidentiality when handling records and sensitive data. - Compiled reports regarding inventory levels, out-of-stock items, expired medications. - Interpreted medical insurance coverage and communicated benefit information to customers. - Input patient and prescription information to produce product labels and assist in prescription - Resolved customer complaints quickly and efficiently while maintaining good rapport with all customers filling process. - Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations. - Assisted pharmacists with compounding medications according to physician's specifications. - Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries. Show less