Debbie Jones

Experience

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  AT&T

  Jan 1978 - Jan 2004

  Software Development-Customer TrainingProvided on­site project management and quality control to ensure software development projects met time and budget requirements, and were delivered in accordance with the specifications on projects ranging from $100K to $3.5M.Coordinated and scheduled assignments for 60+ Developers that included contractors. Worked closely with Developers, Architects, System Engineers, District Managers, and external resources in daily status and risk management.Scheduled and facilitated project meetings and capture meeting results. Provided resource data and identified problems areas.Generated project plans, risk matrix, work schedules, time & cost estimates, scope of work in order to monitor and proactively identify risks/issues in a timely manner.Supervised out sourcing projects to Atlanta, GA, Canada and India.Trained organization in Capability Maturity Model and helped lead the team to Level 3certification. Monitored and ensured that the quality process was being utilized.Direct contact with customers to obtain a working knowledge of their requirements in order to provide them day-to-day support, software enhancements, and upgrades. Show less Graphic Arts-DraftingOrganized a Self-Directed Work Team that managed a yearly budget of approximately $600K, for the Graphic Arts/Drafting Department.Managed jobs from start to finished product. Analyzed cost savings/cost avoidance and created quarterly reports. Developed and implemented marketing strategies. Liaison between customers and vendors to manage expectations and costs. Financial reporting and variance analysis monthly and year-to-date. Assisted in personnel issues affecting the team to resolution. Benchmarked our cost of services with local competition. Buy out and re-negotiated leases that saved the department $16K annually. Show less

  • Project Manager

    Jan 1996 - Jan 2004

  • Project Manager/Self Directed Work Team

    Jan 1978 - Jan 1996
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  Steel Magnolias Salon & Day Spa

  Jan 2004 - Apr 2012

  Esthetician & Cosmetologist

  Booth renter ­ Responsible for developing the Esthetics Spa Menu, Retail Sales, and providing my customers world-class skin care products and services. Participates in local business events to capture new clients.Maintain and create my weekly work schedule. Developed a client database for the entire salon. Creates and provides all computer generated products for Salon Advertising. Generate monthly specials and deliver them via email to our clients. Works closely with the other licensed professionals to ensure Customer Satisfaction. I utilize Bioelements Skin Care Products to custom blend to my clients skin care needs and create my own formulas.Responsible for creating all Retail Skin Care Product Marketing and Sales. Continually adding advanced services to my menu. 2009 purchased the Silhouette-Tone Lumilift/Lumifacial LED Light Treatment machine.2011 purchased a Diamond Microdermabrasion machine with micro current, skin scrubber, ultra sound and micro current. Show less

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  Bioelements

  Jan 2007 - now

  Responsible for a 14 state territory related to all educational needs, including Bioelements Learning Centers and Learning Coaches.Utilize my professional skills and experience to provide education and service to build both brand loyalty and sales in all areas of the Bioelements business which includes, Salons, Spas, Schools and Distributor stores and retailers..Work in partnership with key distributor Brand Managers, Divisional Sales Managers, and Sales Consultants in their assigned teriitory to build sales and service..Ensure Learning Coach needs are met in all states, assist in recruiting and pre qualifying potential Learning Coaches.Partner with Brand Managers and Sales Staff to provide top service to all Bioelements Partnership Spas.Manage Bioelements School Accounts to ensure both service and education needs are met.Ensure all Bioelements education is conducted in the Bioelements way following approved formats.Keeping within budgets and reporting in a timely manner. Show less Responsible for the Overland Park Learning Center and on location education and Retail Sales in spas and schools.Ensures the Retail Products are displayed in a Customer Friendly order, and new Product Launches are displayed professionally. Develops Learning Center Education Schedule on a quarterly basis.Provides Salon Centric Sales Staff, Bioelements Knowledge when needed. ·Works closely with School Educators, Spa Owners, and Licensed Estheticians to provide them with one on one training, consultation, and Retail Product Knowledge. Utilizes personal time to learn New Bioelements Facial Treatments and products to ensure I am teaching to the best of my ability and representing Bioelements as a World Class Company. Educate Licensed Professionals on how to Retail Bioelements Skin Care Products to their clients. Explain how cost effective the products are to purchase, train how to package the correct products together for optimum results. Create Professional packages for new Estheticians to optimize their purchasing power on skin care products. Show less

  • Regional Education & Business Manager

    Mar 2012 - now

  • Senior Educator and Business Coach

    Jan 2007 - Apr 2012