Amaka Akinteye / FCCA/ FCA/ MSc

Experience

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  Kia Motors Nigeria

  Oct 2003 - Sept 2006

  Customer Care Executive

  As a Customer Care Executive at KIA Motors, I was the primary point of contact for customers, ensuring their satisfaction and fostering strong relationships with the brand. My key responsibilities included: • Customer Support: Managed all customer inquiries and concerns, providing prompt and effective solutions to issues related to vehicle breakdowns, repairs, and aftersales services. • Complaint Resolution: Handled customer complaints with professionalism and empathy, ensuring timely resolutions that upheld the company’s reputation for excellent service. • Service Coordination: Collaborated with the technical and service teams to schedule repairs, maintenance, and other aftersales services, ensuring seamless customer experiences. • Charity Coordination: Facilitated and managed donations to charities made by customers, strengthening community ties and reflecting the company’s commitment to corporate social responsibility. • Customer Satisfaction: Conducted follow-ups to ensure customer satisfaction after service delivery, building loyalty and enhancing the overall brand experience. Conducted a survey on customer complaint and identified that repeat jobs were the root cause of high customer complaints , this led to the re-engineering of the workshop & aftersales process which resulted in decline of customer complaints by 30%. • Record Management: Maintained accurate records of customer interactions, complaints, and resolutions to support service improvements and reporting. • Team Collaboration: Worked closely with sales and service teams to address customer needs and support dealership goals.My proactive approach to addressing customer needs and my commitment to exceptional service contributed to improved customer satisfaction and strengthened KIA Motors’ reputation for reliability and care. Show less

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  Smartway Technologies LTD

  Jan 2008 - Oct 2010

  Accountant

  As the Accountant at SmartWay Technologies, I managed the company’s financial operations and ensured accurate financial reporting in a dynamic technology-driven environment. My key responsibilities included: • Financial Reporting: Prepared and maintained accurate financial statements, including income statements, balance sheets, and cash flow reports, in compliance with regulatory and internal requirements. • Budget Management: Assisted in creating budgets and monitored actual performance against financial forecasts to ensure fiscal discipline and identify cost-saving opportunities. • Accounts Payable and Receivable: Managed invoicing, payments, and collections, ensuring timely processing and maintaining strong relationships with clients and vendors. • Internal Controls: Implemented and monitored internal financial controls to safeguard company assets and improve operational efficiency. • Payroll Administration: Processed payroll accurately and in compliance with local tax regulations and employment laws. • Tax Compliance: Prepared and filed tax returns, ensuring adherence to statutory deadlines and minimizing potential liabilities. • Financial Analysis: Provided management with actionable financial insights to support strategic decision-making and business growth. • Software Integration: Utilized accounting software and tools to streamline financial operations, increasing accuracy and efficiency.My role contributed to SmartWay Technologies’ financial stability, operational efficiency, and adherence to industry best practices, enabling the company to achieve its strategic objectives in the technology sector. Show less

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  Synergy Professionals Ltd

  Jan 2009 - Dec 2013

  Lecturer

  As a Lecturer at Synergy Professional Services, I specialized in preparing ACCA students for professional success, teaching key ACCA papers and mentoring students pursuing academic qualifications. My role combined expert instruction, personalized support, and a strong commitment to student achievement. Key responsibilities included: • Course Delivery: Taught ACCA papers, including: • PI - Governance, Risk, and Ethics • FI - Accountant in Business • P3 - Business Analysis • Student Achievement: Consistently achieved exceptional outcomes, with over 80% of students meeting or exceeding the pass rate across all courses. • Mentorship for Academic Success: Guided ACCA students who opted for the Oxford Brookes University degree program by mentoring them through their dissertation process, helping them structure research, refine methodologies, and achieve high academic standards. • Customized Instruction: Designed and delivered tailored lessons to accommodate diverse learning styles, ensuring students mastered complex concepts and were well-prepared for exams. • Curriculum Development: Created and updated course content to align with ACCA’s evolving syllabus, integrating real-world applications and case studies to enhance understanding. • Performance Tracking: Conducted regular assessments, provided actionable feedback, and addressed individual learning challenges to maximize student potential.By combining high-quality teaching with dedicated mentorship, I empowered students to excel in both their professional examinations and academic pursuits, fostering confidence and career readiness. Show less

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  Quest Auto Centre

  Sept 2010 - Apr 2011

  Finance Manager

  Automobile company focused on providing technology to revamp vehicles and generators into lasting machines. Also involved in fleet management solution , offering vehicle maintenance services to organisations. As the Finance Manager at Quest Auto Center, I was responsible for driving financial strategy, ensuring compliance, and optimizing the company’s financial performance. My key responsibilities included: • Financial Strategy: Developed and implemented financial plans to support the company’s growth and operational objectives in the competitive automobile industry. • Budgeting and Forecasting: Prepared annual budgets, monitored performance against financial targets, and provided forecasts to guide decision-making. • Accounting and Reporting: Managed the preparation of financial statements and reports, ensuring accuracy, timeliness, and compliance with regulatory standards. • Cost Control and Efficiency: Identified cost-saving opportunities and streamlined financial processes to enhance operational efficiency. I introduced supplier management system that ensured suppliers with best prices bid for supplies, this eliminated nepotism in the system and reduced purchase cost by 50%. • Cash Flow Management: Monitored cash flow to ensure liquidity and support operational demands, including inventory procurement and operational expenses. • Compliance and Risk Management: Ensured adherence to financial regulations, tax requirements, and internal control policies to mitigate risks. • Stakeholder Collaboration: Worked closely with other departments such as sales, workshop, HR, to align financial goals with business strategies and enhance overall performance.My contributions were instrumental in improving the company’s financial health, maintaining compliance, and supporting its strategic goals, positioning Quest Auto Center as a reliable and financially sound player in the automobile market. Show less

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  Center For Law and Business

  Feb 2011 - Nov 2012

  Lecturer

  As a Lecturer at the London Business School (Lagos Campus), I was responsible for delivering high-quality undergraduate instruction in Introduction to Business and Management (MN1107). My key responsibilities included: • Course Delivery: Planned and conducted engaging lectures, tutorials, and discussions, introducing students to fundamental business concepts and management principles. • Curriculum Development: Designed and implemented course materials, including lecture notes, assignments, and case studies, tailored to align with program objectives and real-world applications. • Student Engagement: Fostered a dynamic and inclusive learning environment, encouraging active participation, critical thinking, and collaboration among students. • Assessment and Feedback: Developed and graded assessments, providing constructive feedback to support student learning and academic development. • Academic Mentorship: Guided and mentored students on academic and career-related matters, helping them build foundational knowledge and skills in business and management. • Research Integration: Incorporated current business research and industry practices into teaching to ensure relevance and practical application.Through my teaching, I contributed to equipping students with the knowledge and skills necessary for successful careers in business and management, fostering a strong understanding of core principles and their applications in global and local contexts. Show less

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  WOFEK & ASSOCIATES

  Jun 2012 - Aug 2022

  Associate Auditor

  Key Responsibilities: 1. Financial Reporting: • Prepared and reviewed financial statements in compliance with International Financial Reporting Standards (IFRS) and local accounting standards for Nigeria. • Ensured accuracy, completeness, and compliance of financial reports with regulatory requirements. • Assisted clients with bookkeeping and general ledger management to facilitate accurate reporting. 2. External Audit: • Conducted external audits for diverse clients, including SMEs, corporations, and non-profits, across various industries. • Performed risk assessments, tested internal controls, and evaluated financial records to identify misstatements or discrepancies. • Drafted audit reports and presented findings and recommendations to clients to enhance financial accuracy and operational efficiency. 3. Client Management: • Collaborated with client teams to understand their business operations and financial processes. • Provided technical guidance on financial accounting and reporting issues. • Supported clients in implementing recommendations to strengthen internal controls and improve compliance. 4. Compliance and Regulatory Filings: • Assisted clients in meeting statutory and tax reporting obligations for Federal Inland Revenue Services(FIRS) and Lagos State internal Revenue Services(LIRS), and ensuring timely and accurate filings of VAT and income tax. 5. Team Collaboration: • Worked closely with audit teams to ensure timely completion of assignments while maintaining high-quality standards.Skills and Accomplishments: • Proficient in the use of accounting and audit tools, including Excel and Quick Books, Xero, Sage. • Developed strong analytical and problem-solving skills through detailed audit testing and financial analysis. • Maintained a high level of confidentiality and professionalism in handling sensitive client information. Show less

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  Kinglivingstone Consulting Ltd

  Aug 2012 - Aug 2022

  Managing Partner

  As the Managing Partner of Kinglivingstone Consulting Limited, I led an accounting firm dedicated to providing comprehensive financial solutions and business support to a diverse range of clients. My role encompassed strategic leadership, service delivery, and client engagement, with a strong focus on empowering businesses through robust financial management and operational excellence. Key responsibilities included: • Accounting Services: Delivered end-to-end accounting solutions, including financial reporting, bookkeeping tax compliance, financial reporting, and inventory management tailored to meet the unique needs of businesses across various industries. • Software Implementation: Advised clients on the selection and implementation of accounting software such as Quick books and Sage, and ensuring seamless integration into existing systems and providing training for effective usage. • Internal Control Systems: Designed and implemented internal control frameworks to enhance efficiency, safeguard assets, and ensure compliance with regulatory standards. • Entrepreneurial Training: Conducted workshops and one-on-one sessions to train entrepreneurs in financial literacy, business strategy, and cash flow management, equipping them with the tools to grow and sustain their businesses. • Client Relationship Management: Built strong relationships with clients, offering personalized solutions and ongoing support to address evolving business needs. • Team Leadership: Managed and mentored a team of accountant that were assigned to client location to manage the accounting department.Through my leadership, Kinglivingstone Consulting became a trusted partner for businesses seeking to enhance their financial operations, streamline processes, and achieve sustainable growth. Show less

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  Sheffield Hallam University

  Jun 2014 - Jun 2015

  Administrative Assistant

  Key Responsibilities: 1. Student Recruitment and Outreach: • Supported student recruitment initiatives by directly engaging with prospective students from various countries, including domestic applicants. • Conducted follow-up calls to applicants, providing personalized support and guidance on their journey to enrollment. 2. Application Management: • Uploaded student applications to the university’s dedicated portal, ensuring accuracy and compliance with institutional requirements. • Monitored application progress, providing timely updates to students and flagging issues for resolution. 3. Student Support and Communication: • Responded to diverse email inquiries, addressing questions about application procedures, registration, funding options, and other enrollment-related matters. • Acted as a liaison between students and university departments, ensuring a seamless onboarding experience. 4. Administrative Coordination: • Maintained organized records of student applications and progress, ensuring data accuracy for reporting and decision-making. • Collaborated with team members and other university staff to improve processes and deliver high-quality student services.Skills and Accomplishments: • Demonstrated exceptional interpersonal and communication skills through direct engagement with a diverse applicant base. • Strengthened time management and multitasking abilities by efficiently handling application uploads, follow-ups, and email correspondence simultaneously. Show less

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  VAS PHARMACEUTICALS SERVICES LTD

  Nov 2015 - Jun 2020

  Financial Controller

  As the Financial Controller at VAS Pharmaceutical Services, I played a pivotal role in ensuring the financial health and operational efficiency of the organization. My key responsibilities included: • Financial Planning and Analysis: Developed and implemented financial strategies, budgets, and forecasts to drive profitability and support strategic decision-making. • Accounting and Reporting: Oversaw the preparation of accurate financial statements and reports, ensuring compliance with regulatory standards and deadlines. • Cost Management: Monitored and controlled operational costs, identifying areas for improvement to enhance efficiency and optimize resource allocation. • Internal Controls: Established and maintained robust internal control systems to safeguard company assets and ensure the integrity of financial data. • Compliance: Ensured adherence to tax regulations, financial reporting standards, and corporate governance policies. • Stakeholder Collaboration: Worked closely with senior management to provide actionable insights and financial advice, supporting key business decisions and growth initiatives. • Team Leadership: Supervised and mentored the finance team, fostering professional growth and ensuring timely and accurate execution of financial operations.Through my leadership in financial management, I contributed to the company’s sustainable growth starting from one branch in 2025 to 5 branches in 2019, improved operational efficiency, and strengthened financial discipline, positioning VAS Pharmaceutical as a reliable and competitive player in the healthcare industry. Show less

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  Leapworld Limited

  Feb 2018 - May 2018

  Expert consultant

  As an Expert Consultant at Leapworld Limited, I specialized in training and mentoring entrepreneurs, equipping them with the critical business and financial management skills needed to access funding and succeed in accelerator and incubator programs. My key responsibilities included: • Entrepreneurial Training: Delivered tailored training sessions to entrepreneurs, focusing on business strategy, financial planning, and operational management to enhance their readiness for funding opportunities. • Funding Preparation: Guided participants in preparing robust business plans, financial projections, and grant applications to meet the requirements of accelerator and incubator programs. • Financial Literacy Development: Taught essential financial management skills, including budgeting, cash flow management, and capital structure optimization, to help entrepreneurs build sustainable businesses. • Program Design and Delivery: Collaborated with Leapworld to design and implement training modules that addressed the unique challenges faced by startups and small businesses. • Mentorship: Provided one-on-one coaching to entrepreneurs, offering insights and feedback to refine their pitches and improve their chances of securing funding and grants. • Outcome-Focused Support: Empowered participants to develop actionable growth strategies and navigate the complexities of scaling their businesses.Through my role, I contributed to the success of numerous entrepreneurs, helping them secure funding, refine their business models, and build the foundational skills needed to thrive in competitive markets. Show less

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  VAS PHARMACEUTICALS

  Jun 2020 - now

  Member Board Of Directors

  As a Board Member at VAS Pharmaceutical Services, I provided strategic oversight and guidance to ensure the company’s sustainable growth and alignment with its mission in the pharmaceutical and healthcare sectors. My key responsibilities included: • Strategic Planning: Collaborated with fellow board members to define and implement long-term business strategies, focusing on market expansion, operational efficiency, and innovation. • Governance and Compliance: Ensured the company adhered to regulatory standards for the Pharmacist Council of Nigeria, maintaining ethical and transparent governance. • Financial Oversight: Reviewed and approved budgets, financial reports, and investment plans to safeguard the company’s financial health and sustainability. • Risk Management: Evaluated potential risks and proposed mitigation strategies to protect the company’s assets and reputation. • Performance Monitoring: Assessed company performance against strategic goals and KPIs, providing actionable recommendations for improvement. • Stakeholder Engagement: Represented the company in interactions with key stakeholders, including clients, regulatory bodies, and investors, to build strong partnerships and drive growth. • Mentorship and Leadership Development: Supported the executive team by offering mentorship and guidance, fostering a culture of accountability, innovation, and excellence.In this role, I contributed to VAS Pharmaceutical’s success by ensuring sound governance, strategic alignment, and a commitment to delivering high-quality healthcare products and services to people within and around the communities. Show less

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  University of Aberdeen

  Sept 2022 - now

  Associate Lecturer

  As a Lecturer at the University of Aberdeen, I deliver undergraduate instruction in AC1011: Accounting and Accountability, combining theoretical knowledge with practical insights to develop students’ understanding of core accounting principles and their broader societal impacts. My role extends beyond teaching to encompass research, administrative responsibilities, and active participation in university-wide initiatives. Key aspects of my role include: • Teaching Excellence: Plan and deliver engaging lectures, seminars, and tutorials for AC1011, fostering a comprehensive understanding of accounting concepts and their ethical and social dimensions. • Student Mentorship: Provide academic support and mentorship, guiding students in their learning journey and helping them achieve their academic and professional goals. • Administrative Leadership: I serve as an active member of the Equality, Diversity, and Inclusion (EDI) Committee, contributing to initiatives that promote inclusivity and representation. • Support accreditation processes, including the Athena Swan Bronze award achieved in 2024 and EFMD Quality Improvement System (EQUIS) approval 2024. • Participate in the recruitment process, evaluating prospective candidates such as interview panel member for the recruitment of the Dean for impact and engagement, Dean for Knowledge and understanding, Dean for People, Culture and Environment in 2024 and the chair for EDI committee in 2023. • Project Involvement: Contribute to university-led projects aimed at enhancing operational efficiency, student experiences, and institutional outcomes such as the my involvement in the Reimaging the Campus research & Innovation working group 2023 to 2024, involvement in project PGR experience and engagement improvement 2024. • Research Contributions: Pursue research in finance, governance, and banking, with a focus on contributing to academic knowledge and influencing policy and practice in the field. Show less

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  Future Connect Accountants

  Mar 2024 - now

  Financial Accountant

  Key Responsibilities: 1. Accounting Services: • Delivered professional accounting services to a wide range of clients in the UK, ensuring compliance with UK accounting standards and regulations. • Handled bookkeeping, reconciliations, and general ledger maintenance to support accurate financial reporting. 2. Software Proficiency: • Effectively utilized Xero, QuickBooks, and Sage to manage client accounts, process transactions, and generate financial reports. • Adapted workflows within these platforms to meet the unique needs of each client. 3. VAT Compliance: • Prepared and submitted VAT returns for clients, managing both cash-based VAT and invoice-based VAT systems. • Ensured accuracy in VAT calculations and compliance with HMRC requirements. 4. Financial Reporting: • Assisted in preparing financial statements, management accounts, and year-end reports to provide clients with insights into their financial performance. • Supported clients in interpreting financial data and identifying opportunities for improved financial management. 5. Client Support: • Collaborated with clients to address inquiries regarding VAT, financial records, and software usage. • Maintained a professional and responsive approach to ensure client satisfaction and trust. 6. Regulatory Compliance: • Stayed informed about changes in tax laws and accounting regulations to ensure up-to-date and compliant client services. • Supported clients in fulfilling their statutory obligations and improving financial governance practices.Key Skills and Accomplishments: • Developed expertise in Xero, QuickBooks, and Sage for efficient and accurate accounting solutions. • Ensured timely and accurate VAT submissions under cash and invoice-based systems, maintaining compliance with HMRC regulations. • Strengthened problem-solving skills by addressing diverse client needs and providing actionable financial recommendations. Show less