Jeremy Gross

Jeremy Gross

Sr Systems Administrator

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location of Jeremy GrossGreater New Orleans Region

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  • Timeline

  • About me

    Director - Customer Success Management

  • Education

    • ITT Technical Institute

      2001 - 2005
      Bachelor's degree Computer and Information Systems Security/Information Assurance
  • Experience

    • Defense Information Systems Agency

      Jun 2003 - Feb 2006
      Sr Systems Administrator
    • NASA - National Aeronautics and Space Administration

      Feb 2006 - Sept 2008
      Sr Security Engineer
    • U.S. Department of Homeland Security

      Sept 2008 - Oct 2013
      Sr Security Architect
    • CA Technologies

      Oct 2013 - May 2020
      Sr Services Architect
    • BMC Software

      May 2020 - now
      • Director - Customer Success Management

        Jul 2023 - now
      • Sr Manager - Customer Success Management

        Aug 2022 - Jul 2023
      • Sr Principal Architect - Customer Value Realization

        May 2020 - Aug 2022
  • Licenses & Certifications

    • IT Information Library Foundations Certification (ITIL)

      AXELOS Global Best Practice
      Nov 2008
    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      May 2025
    • Certified Information Systems Security Professional (CISSP)

      (ISC)²
      Sept 2013
    • Certified Ethical Hacker (CEH)

      EC-Council
      Dec 2005
    • EC-Council Certified Security Analyst (Practical) (ECSA)

      EC-Council
      Jun 2007