Despina Simou

Experience

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  Agalia Luxury Suites

  Jun 2014 - Sept 2017

  Restaurant Waitress

  As a luxury hotel waitress I had the responsibility for ensuring diners and hotel guests to have a positive experience at food establishments by exhibiting excellent customer service. Duties include greeting diners and taking their orders, communicating with members of the kitchen about orders and carrying meals or beverages to the correct tables. The most important skills that are needed are: strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment, as well as active listening and effective communication skills. Show less

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  Luxurios

  May 2018 - Oct 2019

  Assistant Manager

  As an assistant Manager I had responsibilities that included ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. In orde to be successful in this role, was familiar with restaurant operations and had a good understanding of what makes a great customer service. Last but not least, I was responsible for minimizing operating costs, boost our employee retention and deliver a positive dining experience for our guests. Show less

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  Addit Digital Marketing

  Sept 2020 - now

  Digital Account Manager

  Use of social media marketing tools to create and maintain the company’s brand. Daily interaction with customers via the company’s social media accounts. Furthermore, the main aspect of my role is analyzing the company’s digital marketing plan and social media strategy along with identifying strategic weaknesses and making recommendations for improvements. I am up to date on social media trends and inform management of changes that are relevant to the company’s marketing activities. Last but not least part of my work is setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes, and measuring a campaign’s performance against the KPIs. Show less