Vivek Kumar

Experience

• 

  IAP Company Pvt. Ltd

  Apr 2013 - Nov 2017

  Installation, configuration and Managing of Windows 7 up to Windows 10 machines.Drive closure of local IT user calls within the specified SLAs.Co-ordinate with Manager & Engineer's for any process, management changes or technical support changes.Installation, configuration & Management of Servers, WiFi Router and Network devices.Installation and Management of mail application like MS Outlook and Thunderbird.Monitoring of Servers and Network devices to ensure minimal downtime.Inventory management for hardware and software.Backups and Profile migration for users Co-ordination with vendors for timely resolutions on hardware related calls. Show less

  • IT Technician

    Apr 2013 - Nov 2017

  • Technical Support Specialist

    Apr 2013 - Nov 2017
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  India Skills Pvt Ltd.

  Dec 2017 - Feb 2020

  Assistant Manager_IT & Operations

  My job responsibilities in Organization Includes: Provide proper training to candidate of Computer Software/Hardware.➢ Knowledge of program management and development procedures is preferredProficient in MS Office. Excellent time-management and organizational skills.➢ Coordination with, VTPs / PIAs and Sector Skill Council for the smooth functioning of Assessments.➢ Working on Project:- PMKVY, Non- PMKVY, DDU-GKY,

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  AKHAND JYOTI EYE HOSPITAL

  Oct 2020 - now

  Sr. IT Executive

  Responsible for infrastructure management, networking, HIS support, server, Firewall, IT support like computer Hardware, software, security of data, network access and backup systems.Identify problematic areas and implement strategic solutions in time